269 reviews
32 Ashgrove Ave, Ashgrove QLD 4060
#compassionateCare#clearCommunication#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised a warm, genuinely caring team that listens, explains clearly and follows up after visits with calls, texts or even photo updates. Many cite excellent outcomes from thorough care and procedures (from routine desexing and dentistry to complex or urgent cases), plus sensitive support around end‑of‑life decisions. Reviewers also noted the clinic’s ability to fit in emergencies at short notice, sometimes on weekends, and appreciated transparent quotes and value‑adding VIP membership options.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a small number raising concerns. The few critical comments point to perceived upselling or pushiness, unexpected or high costs, and occasions of poor communication around consent or pricing. Isolated reviews also questioned clinical judgement (e.g., unnecessary tests, anaesthetic choices, or suggestions of euthanasia). Apart from these, there were no consistent complaints about wait times or facility standards.
🏥Clinic Specialties
- Exotic and avian medicine (parrots, chickens, birds)
- Dentistry and dental extractions
- Soft tissue surgery and desexing
- Emergency and urgent care (same‑day fit‑ins, poisonings)
- End‑of‑life and palliative care support
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#followUpCalls#emergencyFitIns#avianExpertise#exoticPetCare#surgicalSkill#dentalCare#transparentQuotes#fairPricing#vipMembership#photoUpdates#endOfLifeSupport#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised quote and treatment options up front; reviewers say the team explains costs clearly and doesn’t rush decisions.
- Consider joining the VIP membership if you want to reduce routine care costs (e.g., vaccinations and check‑ups) and receive added benefits.
- Call ahead for urgent issues—many reviewers were fitted in at short notice, including on busy days and some weekends.
- Let staff know if your pet is anxious; the team uses gentle handling, treats and unhurried consults to keep pets calm.
- If you have birds or other exotics, request a vet experienced in avian/exotic care, as multiple owners praised this expertise.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜16:00 | |||||||
| 08:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Secure Parking - 338 Waterworks Road, Ashgrove Car Park
56m338 Waterworks Rd, Ashgrove QLD 4060, Australia
Public Bike Parking
193mAmarina Ave, Ashgrove QLD 4060, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VetLove Ashgrove is at 333 Waterworks Rd, Ashgrove QLD 4060. The closest public transport is Newmarket train station (about a 34‑minute walk), with Alderley train station also nearby (about a 36‑minute walk). As it’s a long walk from either station, consider driving or using a bus planned via Google Maps. Secure Parking – 338 Waterworks Road, Ashgrove Car Park is about a 1‑minute walk and open 24 hours, and there’s public bike parking around 2 minutes away.
VetLove Ashgrove is open Monday to Friday 8:00 am–7:00 pm and Saturday 8:00 am–4:00 pm; it’s closed on Sundays.
Call VetLove Ashgrove on (07) 3366 1888. You can also visit https://vetlove.com.au/location/vetlove-ashgrove/ for clinic information.
You can book by calling the clinic during opening hours, and you can also check their website for any online booking options.
Consultation fees in Australia aren’t regulated and vary by clinic, and Medicare doesn’t cover pets, so call the clinic for a current quote. For any procedure, ask for an itemised written estimate before treatment. If you need urgent care or help outside standard hours, be aware after‑hours fees are typically higher. Pet insurance can help with unexpected costs, and some clinics offer payment plans or pet‑insurance gap claims (e.g. VetPay, Afterpay, GapOnly) — ask what’s available.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
They can often fit in urgent or same‑day cases during opening hours, including suspected poisonings. If you need help after hours when the clinic is closed, call to get advice on the nearest 24/7 emergency hospital; note that after‑hours fees are typically higher.
VetLove Ashgrove provides:
- Exotic and avian medicine (parrots, chickens, birds)
- Dentistry and dental extractions
- Soft tissue surgery and desexing
- Emergency and urgent care (same‑day fit‑ins, poisonings)
- End‑of‑life and palliative care support
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Last updated: 30 June 2026