307 reviews
2 Menser St (119 Nottingham Rd, Lot 506 on RP 850590), Calamvale QLD 4116
#compassionateCare#clearCommunication#thoroughExplanations+12
Algester Veterinary Surgery
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, professionalism and thorough care, noting clear explanations and regular follow‑up calls or texts after visits and procedures. Many mention being squeezed in quickly for urgent issues, vets staying late when needed, and successful outcomes from surgeries and emergencies. Reviewers also highlight long‑term trust in the clinic and that anxious pets and birds are handled gently.
💬Common Feedback & Suggestions
While most feedback is very positive, a small number of reviewers raised concerns about pricing, particularly medication and some procedures (e.g., nail clipping and x‑rays). There were a few reports of communication or service issues, including a wait due to front‑desk/doctor miscommunication and being declined for care close to closing time. Rare but serious complaints include one alleged surgical error and an owner who felt their dog was traumatised after desexing; another noted the clinic did not accept a native wildlife bird. Overall sentiment is strongly favourable, with these issues appearing infrequently.
🏥Clinic Specialties
- Soft‑tissue and emergency surgery
- Dentistry and dental extractions
- Avian care and beak trimming
- Dermatology and allergy management
- Chronic disease diagnosis and management (e.g., hyperthyroidism)
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#followUpCalls#squeezedInAppointments#emergencyCare#reasonablePricing#pricingConcerns#longTermClients#highlyRecommended#avianCare#surgeryAndRecovery#afterHoursSupport#occasionalWaits
Overall Ratings
🐾Tips for Pet Owners
- If your pet needs urgent attention, call ahead—reviewers were often accommodated quickly and sometimes even after hours.
- Discuss costs and options up front; many owners noted clear estimates, alternatives, and available payment options (e.g., VetPay).
- Bring previous records and share your pet’s history—vets here are described as thorough and will tailor care based on background.
- For bird care such as beak trims, book in advance; note that the clinic may not accept native wildlife—contact a wildlife rescue for those cases.
- If your pet is anxious, let the team know on arrival; reviewers found staff gentle and patient with nervous animals.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Sandy’s Optical Connect
179m168 Algester Rd, Algester QLD 4116, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Algester Veterinary Surgery is at 1/188 Algester Road, Algester QLD 4115. There isn’t a train or light-rail station within easy walking distance, so driving is usually the simplest option. Check Google Maps for the nearest bus route if you’re using public transport. Parking is close by, including options near Sandy’s Optical Connect, about a 2‑minute walk away.
They’re open Monday to Friday 8:00 AM–6:00 PM and Saturday 8:00 AM–1:00 PM; closed on Sundays. Hours may change on public holidays, so call ahead to confirm.
You can call (07) 3273 4066 or visit https://mustcarevets.com.au/algester/ for more information.
The easiest way is to call the clinic to book; you can also visit their website to enquire. If your pet needs urgent attention, call ahead—reviewers often mention being squeezed in quickly when possible.
Vet fees in Australia aren’t government‑regulated and vary by clinic and by the care your pet needs, and Medicare doesn’t cover pets. Call the clinic for a current consultation quote, and ask for an itemised written estimate for any procedures. If after‑hours care is required, fees are typically higher. Pet insurance may help with eligible claims, and some owners use payment‑plan or gap‑claim options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some also offer pet‑insurance gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay). As options vary by clinic, call ahead to confirm what’s available on the day.
Reviews indicate the team prioritises urgent cases during opening hours and has occasionally stayed late when needed; for any after‑hours concerns, call first to check availability. If they’re closed or cannot see you, seek a 24/7 emergency hospital nearby. Be aware that after‑hours fees are generally higher.
Yes—street and nearby parking are available. A convenient option is near Sandy’s Optical Connect, roughly a 2‑minute walk from the clinic. Allow a little extra time during busy periods.
Based on owner feedback, services include soft‑tissue and emergency surgery, dentistry and dental extractions, avian care and beak trimming, dermatology and allergy management, chronic disease diagnosis and management (e.g. hyperthyroidism), and preventive care and vaccinations.
Pet owners rate it highly at 4.8/5.0 from 244 reviews, praising kind, professional staff, thorough care, clear explanations and follow‑up calls, quick help for urgent issues and successful surgical outcomes; anxious pets and birds are noted as handled gently. Some mentioned pricing concerns (medications, nail clips, x‑rays), occasional miscommunications or being declined close to closing, and a few rare serious complaints. Overall sentiment is strongly positive.
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Last updated: 30 June 2026