Burpengary Vet

What owners report about visiting

1 community reports|1/5 details added|Updated 8/18

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

No questions from owners yet.

Have you been to this clinic?

Answer a few questions in about 30 seconds to help the next owner decide.

All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

Light up the pet care map together

This clinic still has some missing info — help more pets find a clinic their families can trust.

Clinic map clarity

Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the kind, compassionate team who take time to explain options clearly and follow up after visits. Many note excellent outcomes from thorough diagnostics (including same‑day imaging) and successful surgeries, as well as gentle handling of anxious dogs and cats. Long‑term clients say they wouldn’t go elsewhere and highlight the clinic’s supportive end‑of‑life care.

💬Common Feedback & Suggestions

While reviews are largely positive, a minority reported brusque or unhelpful front‑desk interactions and frustration when urgent cases couldn’t be seen due to being fully booked. A few mentioned online booking quirks (especially for multiple pets), occasional pricing surprises or discrepancies, and requests for clearer product information. There are isolated complaints about misdiagnosis or limited initial treatment plans, and one note that medical records may need to be sent directly to another vet rather than to owners.

🏥Clinic Specialties

  • Soft tissue surgery and emergency procedures
  • Ultrasound and x‑ray diagnostics
  • Chronic epilepsy management
  • Home euthanasia and end‑of‑life support
  • Dermatology and ear/skin conditions
  • Exotic and avian medicine

🏷️Keywords

#compassionateCare#thoroughExams#clearCommunication#followUpCalls#handlesAnxiousPets#sameDayDiagnostics#successfulSurgeries#affordablePricing#friendlyTeam#longTermClients#bookingIssues#emergencyTurnedAway#rudeReceptionReports#pricingSurprises#cleanFacilities#separateSeatingAreas

Overall Ratings

🐾Tips for Pet Owners

  • If booking more than one pet online, make separate appointments for each to avoid confusion at check‑in.
  • For urgent or same‑day needs, call ahead as early as possible—staff often try to squeeze emergencies in but can book out.
  • Discuss your budget upfront and request an itemised estimate to avoid surprises, especially for extended consults or procedures.
  • Let the team know if your pet is nervous; they’re gentle and there’s separate seating for different pets.
  • If you’re transferring care, ask the clinic to forward your pet’s records directly to your new vet.
📊 **Overall Ratings** - Medical Expertise: 89% satisfied - Service Attitude: 90% satisfied - Convenience: 84% satisfied - Pricing: 82% satisfied - Cleanliness: 98% satisfied - Recommendability: 93% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the kind, compassionate team who take time to explain options clearly and follow up after visits. Many note excellent outcomes from thorough diagnostics (including same‑day imaging) and successful surgeries, as well as gentle handling of anxious dogs and cats. Long‑term clients say they wouldn’t go elsewhere and highlight the clinic’s supportive end‑of‑life care. 💬 **Common Feedback & Suggestions** While reviews are largely positive, a minority reported brusque or unhelpful front‑desk interactions and frustration when urgent cases couldn’t be seen due to being fully booked. A few mentioned online booking quirks (especially for multiple pets), occasional pricing surprises or discrepancies, and requests for clearer product information. There are isolated complaints about misdiagnosis or limited initial treatment plans, and one note that medical records may need to be sent directly to another vet rather than to owners. 🏥 **Clinic Specialties** - Soft tissue surgery and emergency procedures - Ultrasound and x‑ray diagnostics - Chronic epilepsy management - Home euthanasia and end‑of‑life support - Dermatology and ear/skin conditions - Exotic and avian medicine 🏷️ **Tags** #compassionateCare #thoroughExams #clearCommunication #followUpCalls #handlesAnxiousPets #sameDayDiagnostics #successfulSurgeries #affordablePricing #friendlyTeam #longTermClients #bookingIssues #emergencyTurnedAway #rudeReceptionReports #pricingSurprises #cleanFacilities #separateSeatingAreas 🐾 **Tips for Pet Owners** - If booking more than one pet online, make separate appointments for each to avoid confusion at check‑in. - For urgent or same‑day needs, call ahead as early as possible—staff often try to squeeze emergencies in but can book out. - Discuss your budget upfront and request an itemised estimate to avoid surprises, especially for extended consults or procedures. - Let the team know if your pet is nervous; they’re gentle and there’s separate seating for different pets. - If you’re transferring care, ask the clinic to forward your pet’s records directly to your new vet.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

View condition info

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

View condition info

Abortion, Termination of Pregnancy

View condition info

Breeding, Timing

View condition info

Cryptorchidism

View condition info

Contact

Clinic phone
(07) 3888 2292

Opening Hours

MonTueWedThuFriSatSun
08:00〜13:00
08:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

Shop 1-3, 23 Progress Road, Burpengary QLD 4505

Open in Google Maps

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Burpengary Vet is at Shop 1-3, 23 Progress Road, Burpengary QLD 4505. The nearest public transport is Burpengary train station, about a 25-minute walk; as it’s a fair distance, consider driving or using a local bus (check Google Maps for the best route). Street parking is typically available near the clinic—please check signage.

They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–1:00 pm, and closed on Sunday. Hours may vary on public holidays, so check ahead.

Call (07) 3888 2292 or visit their website: https://www.burpengaryvet.com.au/

You can book online via their website or call the clinic to arrange a time. If you’re booking more than one pet online, make separate appointments for each to avoid check-in confusion. For urgent or same-day needs, call ahead as early as possible as they can book out. Let the team know if your pet is nervous—they’re gentle and have separate seating areas.

Consultation fees in Australia aren’t government-regulated and vary by clinic, so call Burpengary Vet for a current quote. Medicare doesn’t cover pets, and prices depend on your pet’s condition and what’s needed on the day. For any procedure, ask for an itemised written estimate. If you require after-hours care at an emergency hospital, fees are typically higher. Pet insurance and third‑party payment plans exist in Australia; consider your options and ask the clinic what they can accept.

Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some also support pet-insurance gap claims or payment plans—call ahead to confirm what Burpengary Vet accepts.

Yes—exotic and avian medicine is listed among their services, so they see birds and some exotic pets. Call ahead to confirm your species and any special handling or appointment requirements.

Burpengary Vet is well reviewed, with a 4.6/5.0 rating from 442 reviews. Owners praise the kind, compassionate team, clear communication and follow-up calls, thorough diagnostics (including same-day imaging), successful surgeries, gentle handling of anxious dogs and cats, and supportive end-of-life care. A minority mention brusque front-desk interactions, online booking quirks (especially for multiple pets), occasional pricing surprises, difficulty getting in when fully booked for urgent cases, and that records may need to be sent directly to another vet.

Help with one question

Your report helps the next owner feel a little more certain.

Have you ever been seen here successfully without a reservation?

Based on 0 owner reports

Anonymous, about 3 seconds

Other veterinary clinics near Burpengary

4.8
50 reviews
51 Progress Road, Burpengary QLD 4505
#compassionateCare#clearCommunication#thoroughDiagnostics+13
More info
Source: Google Maps
Last updated: 30 June 2026