5.0
219 reviews
Shop 4/965 Wynnum Rd, Cannon Hill QLD 4170
#compassionateCare#gentleHandling#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners repeatedly praised the warm, compassionate team and the way vets explain options clearly and follow up after procedures. Many mentioned gentle handling of anxious pets and cats, prompt help in urgent situations, and successful outcomes for surgeries and treatments. The clinic is often described as clean, well organised, and easy to visit, with several noting good value from the membership program.
💬Common Feedback & Suggestions
The main concerns centre on pricing and transparency: multiple reviewers felt desexing quotes and extended consult fees were high, and a few reported unexpected add-ons or pressure to upsell services. Several cited appointment mix-ups or strict lateness policies, with some describing rude or patronising interactions at reception and limited availability on certain days. There was also an isolated complaint about incorrect vaccination paperwork. Overall sentiment is strongly positive, but owners would like clearer quotes and smoother front-desk communication.
🏥Clinic Specialties
- Desexing and spay-neuter surgery
- Dental cleaning and care
- Brachycephalic airway surgery (BOAS)
- Puppy school and behaviour support
- Emergency and urgent injury care
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#followUpCalls#catFriendly#dogLovers#emergencyFitIns#convenientLocationParking#appointmentLimitations#schedulingIssues#rudeReception#quoteTransparencyIssues#pricingConcerns#pressureToUpsell#cleanClinic
Overall Ratings
🐾Tips for Pet Owners
- Request an itemised written estimate upfront, including any new patient fees, blood tests, extended consult costs and medications, to avoid surprises.
- Double-check your appointment time via email/SMS and arrive a little early, as some reviewers reported strict lateness policies and scheduling mix-ups.
- If you need something urgent, call ahead—reviewers were often fitted in at short notice or directed to a nearby branch when needed.
- Consider the membership plan for routine care and vaccinations; many owners felt it delivered strong value.
- For nervous or reactive pets, ask about calm ‘hello visits’ or extra handling support to make visits smoother.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Cannon hill interchange
171mCannon Hill QLD 4170, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Cannon Hill is at 1853-1881 Creek Road, Cannon Hill QLD 4170. It’s about a 14‑minute walk from Murarrie train station (train), with Cannon Hill train station also around a 14‑minute walk. If you’re driving, the Cannon Hill Interchange car park is roughly a 2‑minute walk (about 171 m) away. For bus options or the best route, check Google Maps on the day.
They’re open Monday to Friday 8:00 am–6:00 pm, Saturday 8:00 am–1:00 pm, and closed on Sunday. Hours may change on public holidays, so call ahead or check their website before you visit.
Call (07) 3188 1507. You can also visit their website: https://www.greencrossvets.com.au/vets/cannon-hill/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=cannon_hill
Call to book an appointment, and you can also visit their website for clinic information and updates. For urgent issues, call ahead—reviewers note the team often fits pets in at short notice or can direct you to another branch if needed.
Veterinary fees in Australia aren’t regulated and vary by clinic and the care your pet needs, and Medicare doesn’t cover pets. For the most up‑to‑date consultation price, call the clinic, and for any procedure ask for an itemised written estimate (including tests, medications, anaesthesia, and follow‑up costs). Many owners use pet insurance or third‑party payment options to manage expenses—ask what options are available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment‑plan options; call ahead to confirm what this clinic accepts on the day.
They can help with urgent and emergency cases during opening hours, with many reviewers praising prompt assistance and same‑day fit‑ins where possible. The clinic isn’t open after hours or on Sundays; if you have an after‑hours emergency, call to be advised on the nearest available emergency option.
Yes—Cannon Hill Interchange parking is about a 2‑minute walk (approximately 171 m) from the clinic. Allow a little extra time at busy periods.
Services highlighted include desexing (spay‑neuter) surgery, dental cleaning and oral care, brachycephalic airway (BOAS) surgery, puppy school and behaviour support, preventive care and vaccinations, and help with urgent injuries. Availability can vary—call ahead to confirm the specific service you need.
Pet owners rate the clinic 4.4/5.0 from 173 Google reviews, with strong praise for compassionate care, clear explanations, gentle handling of anxious pets and cats, and a clean, well‑organised clinic. Common feedback includes pricing and quote‑transparency concerns, occasional upselling pressure, some appointment mix‑ups or strict lateness policies, and a rare admin error with vaccination paperwork.
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Last updated: 30 June 2026