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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, gentle handling and clear communication, noting thorough consults with time taken to explain options in plain language. Many mentioned anxiety-friendly care (sitting on the floor, letting pets roam and settle), a beautiful, calm space, and excellent follow-ups with calls, texts and even photo updates during procedures. Several reviewers highlighted swift help for urgent issues and strong outcomes across surgeries and medical workups.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A small number of owners felt the consult process could be a bit layered or information-heavy, sometimes repeating details and making it harder to confidently decline add-ons. One reviewer also felt pricing sits above other reputable clinics, even though most noted costs were explained transparently. Overall sentiment remains very strong with only minor suggestions around streamlining and cost expectations.
🏥Clinic Specialties
- Soft-tissue surgery including foreign body removal and desexing
- End-of-life and euthanasia support
- Dermatology and allergy management
- Senior pet and arthritis care
- In-house diagnostics and pathology (blood tests, cardiac investigations)
- Dentistry and dental surgery
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For urgent problems, call ahead—reviewers were often accommodated at short notice, and social updates sometimes flag same-day availability.
- Allow extra time for a thorough, discussion-heavy consult; if you prefer an essentials-only approach, let the team know upfront.
- Ask for an itemised quote before proceeding and discuss your budget—the team is transparent and can tailor plans.
- If your pet is anxious, arrive a little early to let them explore and settle; bringing a favourite treat or toy can help.
- Make sure your contact details are up to date so you can receive progress texts, photo updates and follow-up calls after visits or procedures.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
harry kelly’s bike park
550mHawthorne Park
576mP+R Morningside Station
601m60 Waminda St Parking
601mRichmond Road Car Park
631mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hey Bud Vet is at 25 Riding Rd, Hawthorne QLD 4171. It’s about a 7-minute walk from Morningside train station, with Norman Park train station around a 19-minute walk away. If you’re driving, nearby parking options include Hawthorne Park (about a 7-minute walk) and the P+R Morningside Station car park (about an 8-minute walk).
Hey Bud Vet is open Monday to Friday 8:00 AM–6:00 PM and Saturday 9:00 AM–12:00 PM; Sunday closed.
You can reach Hey Bud Vet on (07) 3733 3500 or visit https://heybudvet.com.au/ for more information.
To book, call the clinic or visit https://heybudvet.com.au/ to enquire about current appointment options. For urgent problems, call ahead—reviewers noted they were often accommodated at short notice.
Consultation fees vary by clinic in Australia and aren’t government-regulated, and Medicare doesn’t cover pets. Please call the clinic for a current consult quote, and ask for an itemised written estimate before any procedure. If you need emergency or after-hours care at a 24/7 hospital, fees are typically higher. Consider pet insurance and, if needed, ask about payment‑plan options—availability varies by clinic.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
Hey Bud Vet aims to accommodate urgent cases during opening hours wherever possible; for after-hours emergencies, call the clinic for advice and referral to a 24/7 emergency hospital.
Yes—nearby options include Hawthorne Park (about a 7‑minute walk) and the P+R Morningside Station car park (about an 8‑minute walk); check local signage for any limits.
Hey Bud Vet provides soft‑tissue surgery (including desexing and foreign body removal), dentistry and dental surgery, in‑house diagnostics and pathology (blood tests and cardiac investigations), dermatology and allergy management, senior pet and arthritis care, and end‑of‑life and euthanasia support.
Yes—reviews highlight a calm, anxiety‑friendly environment with gentle handling and time given for pets to settle, which many cat owners appreciated.
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