Kenmore Veterinary Surgery

What owners report about visiting

2 community reports|2/5 details added|Updated 7/20

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the clinic’s strong medical outcomes and animal‑first approach, with many citing lifesaving care (especially for tick paralysis) and accurate diagnoses where other vets struggled. People also valued the personal, no‑nonsense style with clear explanations, prompt follow‑up, and the vet’s willingness to take urgent and after‑hours cases. Long‑term loyalty spanning decades and fair, transparent pricing without upselling were recurring themes.

💬Common Feedback & Suggestions

Reviews are polarising: a notable number of owners reported an abrupt or blunt manner that sometimes felt rude or accusatory, including over the phone, and some mentioned strict rules (e.g., parking) and a refusal to act as a backup for other clinics. There was a single cleanliness concern and an isolated claim of misdiagnosis, though these were outweighed by positive outcomes overall. In short, most feedback is very positive about skills, value and responsiveness, but prospective clients should be prepared for a direct communication style.

🏥Clinic Specialties

  • Tick paralysis treatment and monitoring
  • Emergency and after-hours care
  • Soft-tissue surgery and desexing
  • Diagnostic second opinions and complex cases
  • Small mammal care (guinea pigs)
  • Allergy management and respiratory emergencies

🏷️Keywords

#animalFirstApproach#diagnosticSkill#emergencyCare#afterHoursAvailability#fairPricing#noUpselling#clearExplanations#longTermLoyalty#directCommunication#brusqueMannerReports#rudePhoneManner#quickAppointments#easyParking#followUpCare#caseRefusalReports#cleanlinessConcerns

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead for urgent or after‑hours problems; the clinic often accommodates emergencies quickly.
  • Expect a direct, no‑frills communication style focused on the animal’s welfare, and ask questions if you need clarification.
  • Bring a concise medical history and be prepared to follow specific home‑care instructions to support good outcomes.
  • Use on‑site parking considerately and follow any directions given; keep pets leashed and clean up after them.
  • If you prefer a very gentle bedside manner, consider whether the clinic’s forthright approach suits you and your pet.
📊 **Overall Ratings** - Medical Expertise: 92% satisfied - Service Attitude: 55% satisfied - Convenience: 91% satisfied - Pricing: 92% satisfied - Cleanliness: 70% satisfied - Recommendability: 75% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the clinic’s strong medical outcomes and animal‑first approach, with many citing lifesaving care (especially for tick paralysis) and accurate diagnoses where other vets struggled. People also valued the personal, no‑nonsense style with clear explanations, prompt follow‑up, and the vet’s willingness to take urgent and after‑hours cases. Long‑term loyalty spanning decades and fair, transparent pricing without upselling were recurring themes. 💬 **Common Feedback & Suggestions** Reviews are polarising: a notable number of owners reported an abrupt or blunt manner that sometimes felt rude or accusatory, including over the phone, and some mentioned strict rules (e.g., parking) and a refusal to act as a backup for other clinics. There was a single cleanliness concern and an isolated claim of misdiagnosis, though these were outweighed by positive outcomes overall. In short, most feedback is very positive about skills, value and responsiveness, but prospective clients should be prepared for a direct communication style. 🏥 **Clinic Specialties** - Tick paralysis treatment and monitoring - Emergency and after-hours care - Soft-tissue surgery and desexing - Diagnostic second opinions and complex cases - Small mammal care (guinea pigs) - Allergy management and respiratory emergencies 🏷️ **Tags** #animalFirstApproach #diagnosticSkill #emergencyCare #afterHoursAvailability #fairPricing #noUpselling #clearExplanations #longTermLoyalty #directCommunication #brusqueMannerReports #rudePhoneManner #quickAppointments #easyParking #followUpCare #caseRefusalReports #cleanlinessConcerns 🐾 **Tips for Pet Owners** - Call ahead for urgent or after‑hours problems; the clinic often accommodates emergencies quickly. - Expect a direct, no‑frills communication style focused on the animal’s welfare, and ask questions if you need clarification. - Bring a concise medical history and be prepared to follow specific home‑care instructions to support good outcomes. - Use on‑site parking considerately and follow any directions given; keep pets leashed and clean up after them. - If you prefer a very gentle bedside manner, consider whether the clinic’s forthright approach suits you and your pet.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(07) 3378 3751

Opening Hours

MonTueWedThuFriSatSun
08:45〜19:00
09:00〜12:00
10:00〜11:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

2546 Moggill Rd, Pinjarra Hills QLD 4069

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Kenmore Veterinary Surgery is at 2546 Moggill Rd, Pinjarra Hills QLD 4069, in Brisbane. There isn’t a train, metro or light‑rail station within walking distance, so driving is usually easiest. Street parking is typically available near the clinic—please check local signage. If you’re using public transport, check Google Maps for the closest bus route and stops.

They’re open Monday to Friday 8:45 AM–7:00 PM, Saturday 9:00 AM–12:00 PM, and Sunday 10:00–11:00 AM. Hours may change on public holidays, so call ahead to confirm.

You can contact Kenmore Veterinary Surgery on (07) 3378 3751.

To book an appointment, call the clinic during opening hours. For urgent or after‑hours issues, call ahead first to confirm availability and get advice before you travel, and bring any relevant medical history and medication details to your visit.

Veterinary fees in Australia aren’t regulated and vary by clinic and case, and Medicare doesn’t cover pets, so the best way to know the current consultation cost is to call the clinic for a quote. For any procedure, ask for an itemised written estimate beforehand. Because this clinic can handle emergencies and after‑hours cases, be aware that after‑hours fees are typically higher. If you have pet insurance, check what’s covered; some owners use payment plans or on‑the‑spot gap claims, but availability varies by clinic—ask when you call.

Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment‑plan services. As accepted methods can vary, call ahead to confirm what Kenmore Veterinary Surgery currently accepts.

Yes—reviews indicate the clinic often accommodates emergencies and after‑hours cases. For urgent situations, call ahead for guidance and to confirm a vet is available before you set off.

Kenmore Veterinary Surgery is rated 3.8 out of 5 from 67 reviews. Owners often praise strong medical outcomes (including lifesaving tick‑paralysis care), accurate diagnoses, clear explanations, fair pricing and prompt follow‑up; some report a very direct or brusque manner and occasional strict rules, with isolated cleanliness or misdiagnosis concerns.

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Source: Google Maps
Last updated: 30 June 2026