My Family Vet Upper Kedron
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, clear communication and thorough, skilled care. Many mention successful surgeries and diagnostics, careful management of complex or senior pets, and gentle handling of anxious animals. Clients appreciated proactive updates, follow‑ups and being given options with pros and cons explained without any pressure. Several noted smooth online booking, friendly front‑of‑house support, and a welcoming, well‑kept clinic.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with virtually no complaints. The few notes were practical rather than critical: some pets were appropriately referred to other vets or specialists when needed, and on busy days the team fit urgent cases in as best they could, sometimes using cancellations. Overall sentiment is that the clinic goes above and beyond.
🏥Clinic Specialties
- Soft tissue surgery and anaesthesia
- Dental cleaning and dentistry
- Dermatology and allergy management
- Feline medicine and diabetes management
- Palliative and end‑of‑life care
- Emergency triage and stabilisation
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking system for routine visits, and call ahead for urgent issues as the team often fits in emergencies or cancellations.
- Ask for an emailed cost estimate beforehand; reviewers found pricing transparent and options clearly explained.
- Let staff know if your pet is anxious so they can use gentle, low‑stress handling and treats.
- Bring previous records or test results if your pet has complex or ongoing conditions, as the team coordinates care and referrals when needed.
- If a procedure might be required, check fasting requirements in advance in case a same‑day slot becomes available.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 | |||||||
| 08:00〜19:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
My Family Vet Upper Kedron is at 5/141 Canvey Road, Upper Kedron QLD 4055. The closest public transport is Ferny Grove train station, about a 30‑minute walk (approx. 2.4 km); as it’s a long walk, driving or using a local bus via Google Maps is usually easier. Street parking is typically available near the clinic—please check local signage as no nearby paid car park was identified.
They’re open Monday 8:00 AM–6:00 PM, Tuesday 8:00 AM–7:00 PM, Wednesday 8:00 AM–6:00 PM, Thursday 8:00 AM–7:00 PM, Friday 8:00 AM–6:00 PM, and Saturday 8:00 AM–12:00 PM; closed Sundays.
You can call (07) 3518 4418. For general information and online booking, visit https://myfamilyvet.au/.
Book online via their website or call to secure a time. For urgent issues, call ahead—reviews note the team often fits in emergencies or uses cancellations where possible.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation costs vary by clinic and case. Call the clinic for a current quote, and if a procedure may be needed, ask for an itemised written estimate. If you require after‑hours care at any vet hospital, be aware fees are typically higher. Consider whether pet insurance or payment‑plan options could help with costs.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; please call ahead to confirm what’s available at this clinic.
They provide emergency triage and stabilisation and, according to reviews, try to fit urgent cases in during business hours—please call ahead for advice. After‑hours availability isn’t listed; for life‑threatening emergencies outside opening hours, seek a 24/7 emergency veterinary hospital.
Their noted areas include soft tissue surgery and anaesthesia, dental cleaning and dentistry, dermatology and allergy management, feline medicine and diabetes management, palliative and end‑of‑life care, and emergency triage and stabilisation.
Yes—reviews and their services highlight strong experience in feline medicine and gentle, low‑stress handling for anxious pets. Bring your cat in a secure carrier (with a towel or familiar bedding) and let the team know if your cat is nervous so they can prepare.
Pet owners rate the clinic 5.0 out of 5 (84 reviews), praising compassion, clear communication, thorough care and smooth online booking. Satisfaction scores are high across medical expertise (98%), service attitude (99%), convenience (96%), pricing (98%), cleanliness (97%) and recommendability (99%).
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