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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, friendliness and thorough communication, with many long‑term clients saying they wouldn’t go anywhere else. Reviewers highlighted calm, supportive end‑of‑life care and clear explanations, as well as successful treatments ranging from routine dental work and vaccinations to emergency cases that saved pets’ lives. Several noted strong knowledge and care for birds and other exotics, and some mentioned fair or reasonable pricing.
💬Common Feedback & Suggestions
While most feedback is very positive, a minority reported front‑desk or phone communication issues, including difficulty booking and feeling rushed or dismissed. A few reviews questioned diagnostic accuracy or perceived upselling/over‑charging, and one COVID‑era curbside policy experience left an owner unhappy about not being present during the consult. There was also disappointment around a wildlife euthanasia decision and a note that avian services were no longer available at one point, so availability may vary.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Exotic and avian medicine
- Emergency and critical care
- Dentistry and vaccinations
- Puppy school and preventive care
- Pet travel and export paperwork
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you have birds or other exotics, call ahead to confirm an avian vet is available before you book.
- Ask for an itemised estimate and discuss treatment options upfront to avoid bill surprises.
- There is parking on site; arrive a few minutes early for smoother drop‑off and paperwork.
- For sensitive or end‑of‑life visits, let the team know so they can allow extra time and space.
- If phone booking proves difficult, try calling back at a quieter time or follow up via email for confirmation.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:00〜20:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Decker Park Car Park
593mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Brighton Veterinary Surgery is at 470 Beaconsfield Tce, Brighton QLD 4017. There isn’t a train or light-rail station within easy walking distance, so driving is usually simplest. Parking is available on site, and Decker Park Car Park is about 593 m away (around a 7‑minute walk, open 24 hours). If you’re using public transport, check Google Maps for the nearest bus route and times.
They’re open Monday to Friday: Monday 8:00 AM – 6:00 PM, Tuesday 8:00 AM – 6:00 PM, Wednesday 8:00 AM – 8:00 PM, Thursday 8:00 AM – 6:00 PM, Friday 8:00 AM – 6:00 PM, and closed on Saturday and Sunday.
You can call the clinic on (07) 3269 2223 or visit their website for more information.
To book, call the clinic during opening hours; for non‑urgent enquiries you can also reach out via the website, but for urgent issues please call first.
Veterinary fees in Australia aren’t regulated and vary by clinic and the care your pet needs, and Medicare doesn’t cover pets. For the current consult fee, call the clinic, and for any procedure ask for an itemised written estimate. If you need after‑hours care, be aware those fees are typically higher.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment plans (e.g., VetPay, Afterpay, GapOnly). As options vary by clinic, call ahead to confirm what’s available here.
They provide emergency and critical care during opening hours, but after‑hours availability isn’t listed—call to confirm current advice. If the clinic is closed and your pet needs urgent care, seek a 24/7 emergency hospital in Brisbane.
Yes—there is parking on site for clients, and Decker Park Car Park is an overflow option about a 7‑minute walk (approximately 593 m, open 24 hours).
Services highlighted include end‑of‑life and euthanasia support, emergency and critical care, dentistry and vaccinations, puppy school and preventive care, pet travel and export paperwork, and exotic/avian medicine (availability may vary—call ahead to confirm for birds and other exotics).
The clinic is well regarded, with a 4.6/5.0 rating from 157 reviews, and owners frequently praise the team’s compassion, friendliness, clear communication and supportive end‑of‑life care, as well as successful routine and emergency treatments. Some feedback mentions occasional phone/booking difficulties, feeling rushed, questions about diagnostic accuracy or perceived upselling, a COVID‑era curbside policy concern, and that avian services availability has varied—so it’s wise to call ahead if you have birds or other exotics.
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