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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the warm, compassionate team and vets who explain diagnoses and options clearly. Many cited excellent outcomes and thorough care across everything from routine vaccinations and desexing to complex diagnoses and surgery, with especially sensitive support around end‑of‑life decisions. Reviewers also valued being fit in at short notice with minimal waits, helpful follow‑ups and SMS reminders, and fair, reasonable pricing.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with very few concerns. A couple of reviewers noted that the clinic can be a bit tricky to find or that traffic around the area can be heavy, and it can be busy at times. No consistent complaints appeared about care quality, costs, or hygiene.
🏥Clinic Specialties
- Compassionate euthanasia and end-of-life care
- Soft-tissue surgery (spays, bladder stone removal)
- Thorough diagnostics and second opinions (including x-rays)
- Puppy and kitten care (vaccinations, desexing)
- Urgent fit-ins and emergency triage
- Dermatology and ear disorders
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If it’s your first visit, allow a little extra time as the clinic can be tricky to access and local traffic can be busy.
- For urgent issues, call ahead—reviewers were often squeezed in the same day.
- Bring your questions; the vets are thorough and happy to explain options in plain language.
- Expect SMS reminders and follow‑up calls—make sure your contact details are up to date.
- If your pet is anxious or elderly, mention it when booking; the team handles nervous animals gently and can accommodate their needs.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:00〜19:00 | |||||||
| 09:00〜16:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Albert Animal Hospital is at 3331 Pacific Highway, Springwood QLD 4127. The closest public transport is Springwood bus station, about a 3‑minute walk (around 206 m). If you’re driving, nearby parking includes Springwood park ’n’ ride A (about 1 min walk), Baker St Parking (about 2 min), and Springwood park ’n’ ride B (about 2 min). If it’s your first visit, allow a little extra time as access can be a bit tricky and local traffic can be busy.
Albert Animal Hospital is open Monday to Saturday and closed on Sundays. Hours: Monday–Thursday 8:00 AM–7:00 PM; Friday 8:00 AM–6:00 PM; Saturday 9:00 AM–4:00 PM; Sunday Closed. Public holiday hours may differ, so call ahead to confirm.
You can call the clinic on (07) 3208 9233 or visit their website at https://albertanimalhospital.com.au/ for more information.
To book, call the clinic to arrange a time that suits you, and check the website for any booking options or updates. For urgent issues, call ahead—owners report they’re often able to fit pets in the same day. If your pet is anxious or elderly, mention this when booking so the team can accommodate their needs.
Veterinary fees in Australia aren’t regulated and vary by clinic and by the type of care your pet needs, and Medicare doesn’t cover pets. For the most current consultation fee, call the clinic to request a quote, and ask for an itemised written estimate for any procedures. If you need after‑hours care, be aware fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan or gap‑claim options—ask the clinic what they can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some also support pet‑insurance gap claims or payment plans (e.g., GapOnly, VetPay, Afterpay). Please call ahead to confirm what this clinic accepts on the day of your visit.
The team is known for urgent fit‑ins and emergency triage during opening hours; for after‑hours help, call first to check availability. If the clinic is closed, consider a 24/7 emergency veterinary hospital in Brisbane.
Yes—parking options close by include Springwood park ’n’ ride A (about 1 min walk), Baker St Parking (about 2 min), and Springwood park ’n’ ride B (about 2 min). Allow extra time at busy periods due to local traffic.
Pet owners highlight compassionate euthanasia and end‑of‑life care, soft‑tissue surgery (including spays and bladder stone removal), thorough diagnostics and second opinions (including x‑rays), puppy and kitten care (vaccinations and desexing), urgent fit‑ins and emergency triage, and help with dermatology and ear disorders.
The clinic is very highly rated at 4.9/5.0 from 335 reviews, with owners praising warm, compassionate staff, clear explanations, excellent outcomes, short waits, helpful follow‑ups and SMS reminders, and fair pricing. A few noted the clinic can be a little tricky to find and that traffic can be busy at times.
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