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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being compassionate, gentle and genuinely caring, with clear explanations and time taken to answer questions. Many cited smooth surgical outcomes (including desexing and growth removals), thoughtful follow-up and good management of complex conditions. People also appreciated being fitted in at short notice and, under the new ownership, the convenience of online booking. Several mentioned fair or reasonable pricing and said they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
A small number of reviewers reported concerns about upselling or being encouraged to buy products they felt weren’t necessary, and one detailed a lack of consent and side‑effect discussion before injections. There were occasional complaints about pricing, including one alleged overcharge, and a few reports of an abrupt manner or poor listening in earlier visits. Isolated older reviews also mention dissatisfaction with the handling of a stray and an end‑of‑life visit. Overall, however, recent feedback is strongly positive and highlights improvements since the change in ownership.
🏥Clinic Specialties
- Soft tissue surgery and desexing
- Dentistry and dental care
- Chronic condition management (e.g. epilepsy)
- End-of-life and euthanasia support
- Preventative care and parasite control
- Same-day and urgent appointments
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking system or call ahead for same‑day needs; reviewers were often accommodated at short notice.
- Ask for an itemised estimate before treatment and review your invoice at pickup to avoid billing surprises.
- Discuss treatment options in advance and confirm consent and potential side effects for any injections or medications.
- Bring or arrange transfer of your pet’s previous medical records before your appointment to streamline care.
- If your pet is anxious or timid, let the team know—they’re noted for being patient and gentle with nervous animals.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:30 | |||||||
| 08:30〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Shop 9, Ferny Grove Shopping Centre, 51 McGinn Rd, Ferny Grove QLD 4055
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Ferny Grove Vet Surgery is at Shop 9, Ferny Grove Shopping Centre, 51 McGinn Rd, Ferny Grove QLD 4055. It’s about a 7‑minute walk from Ferny Grove train station. If you’re driving, street parking is typically available nearby—check local signage for any time limits.
They’re open Monday to Friday 8:30 am–5:00 pm and Saturday 8:30 am–12:30 pm; closed Sunday.
Call (07) 3851 3633 or visit http://fernygrovevet.com.au/ for more information.
You can book online via http://fernygrovevet.com.au/ or call the clinic to make an appointment. For urgent or same‑day needs, contact them as early as possible as reviewers note they’re often able to fit pets in at short notice.
Consultation fees vary by clinic in Australia, aren’t government‑regulated, and Medicare doesn’t cover pets. For a current consultation quote, please call the clinic, and if a procedure is recommended, ask for an itemised written estimate. Many pet owners use insurance, and some Australian clinics offer gap claims or payment‑plan options (e.g. VetPay, Afterpay)—ask what’s available for your situation.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what Ferny Grove Vet Surgery accepts on the day.
Services noted include soft‑tissue surgery and desexing, dentistry and dental care, management of chronic conditions (e.g. epilepsy), end‑of‑life and euthanasia support, preventative care and parasite control, and the ability to accommodate same‑day or urgent appointments.
Ferny Grove Vet Surgery is rated 4.5/5.0 from 77 reviews. Owners praise compassionate, gentle care, clear explanations, smooth surgical outcomes, thoughtful follow‑up, and being fitted in at short notice with convenient online booking; a few mentioned concerns about upselling, occasional pricing issues, or communication lapses, though recent feedback is strongly positive.
Map
Clinic Address
Shop 9, Ferny Grove Shopping Centre, 51 McGinn Rd, Ferny Grove QLD 4055
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