Kilcoy Veterinary Surgery

What owners report about visiting

2 community reports|2/5 details added|Updated 8/16

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team’s compassion, clear communication and willingness to go above and beyond, including not rushing consults and keeping owners well informed. Many reported excellent outcomes in emergencies and complex cases (tick paralysis, snake bites, dog attacks) and valued care for both small animals and horses. Several reviews highlighted being fitted in quickly, including after-hours help, and noted friendly, supportive reception staff. Fair pricing, upfront fees and helpful, practical advice were also mentioned by multiple reviewers.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, with only a few concerns raised. One owner reported a rude tone and a high minimum after‑hours call‑out fee, and another alleged poor attitude and unwillingness to assist at a horse accident due to Hendra vaccination concerns; one more was vague about a recent unsatisfactory interaction. Cleanliness isn’t commonly mentioned, so expectations there are unclear. Overall, the few negatives were isolated compared with many strong endorsements.

🏥Clinic Specialties

  • Emergency and after-hours care, including tick paralysis
  • Equine medicine and farm calls
  • Snake-bite treatment
  • Reproductive care (puppy deliveries)
  • Trauma and wound management
  • Preventive care and routine check-ups

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#goesAboveAndBeyond#afterHoursSupport#emergencyCare#equineServices#affordablePricing#transparentFees#longTermClients#quickFitIns#knowledgeableVet#supportiveDuringEuthanasia#pricingConcerns#goodLocation

Overall Ratings

🐾Tips for Pet Owners

  • For urgent or after-hours issues, call ahead— they often fit emergencies in, but ask about call-out fees so you know the costs.
  • If you have horses, discuss Hendra vaccination status and safety protocols with the clinic before expecting on-site assistance.
  • Ask for an upfront estimate and whether there are value or no‑frills options; several reviewers noted transparent fees and affordability.
  • Let reception know if your pet is anxious or reactive—staff are patient and handle tricky patients calmly.
  • The clinic is easy to find; plan your visit and arrive a little early for check-in.
📊 **Overall Ratings** - Medical Expertise: 97% satisfied - Service Attitude: 96% satisfied - Convenience: 100% satisfied - Pricing: 75% satisfied - Cleanliness: 90% satisfied - Recommendability: 100% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team’s compassion, clear communication and willingness to go above and beyond, including not rushing consults and keeping owners well informed. Many reported excellent outcomes in emergencies and complex cases (tick paralysis, snake bites, dog attacks) and valued care for both small animals and horses. Several reviews highlighted being fitted in quickly, including after-hours help, and noted friendly, supportive reception staff. Fair pricing, upfront fees and helpful, practical advice were also mentioned by multiple reviewers. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, with only a few concerns raised. One owner reported a rude tone and a high minimum after‑hours call‑out fee, and another alleged poor attitude and unwillingness to assist at a horse accident due to Hendra vaccination concerns; one more was vague about a recent unsatisfactory interaction. Cleanliness isn’t commonly mentioned, so expectations there are unclear. Overall, the few negatives were isolated compared with many strong endorsements. 🏥 **Clinic Specialties** - Emergency and after-hours care, including tick paralysis - Equine medicine and farm calls - Snake-bite treatment - Reproductive care (puppy deliveries) - Trauma and wound management - Preventive care and routine check-ups 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #goesAboveAndBeyond #afterHoursSupport #emergencyCare #equineServices #affordablePricing #transparentFees #longTermClients #quickFitIns #knowledgeableVet #supportiveDuringEuthanasia #pricingConcerns #goodLocation 🐾 **Tips for Pet Owners** - For urgent or after-hours issues, call ahead— they often fit emergencies in, but ask about call-out fees so you know the costs. - If you have horses, discuss Hendra vaccination status and safety protocols with the clinic before expecting on-site assistance. - Ask for an upfront estimate and whether there are value or no‑frills options; several reviewers noted transparent fees and affordability. - Let reception know if your pet is anxious or reactive—staff are patient and handle tricky patients calmly. - The clinic is easy to find; plan your visit and arrive a little early for check-in.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(07) 5497 1511
Official website
kilcoyvet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜12:00
08:00〜17:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

5047 D'aguilar Hwy, Kilcoy QLD 4515

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Parking

Ashton Park Rest area

469m
1 William St, Kilcoy QLD 4515, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Kilcoy Veterinary Surgery is at 5047 D'aguilar Hwy, Kilcoy QLD 4515. The nearest public transport is the D'Aguilar Hwy near Saleyard Rd hail 'n' ride bus stop, about a 1‑minute walk (roughly 101 m). If you’re driving, it’s on the D’Aguilar Highway; nearby parking is available at the Ashton Park Rest area, approximately a 6‑minute walk (about 469 m). For the best route, check Google Maps before you set off.

They’re open Monday to Friday 8:00 am–5:00 pm and Saturday 8:00 am–12:00 pm; closed on Sunday.

You can call the clinic on (07) 5497 1511 or visit their website at https://www.kilcoyvet.com.au/.

To book, call the clinic during opening hours or enquire via their website. For urgent or after‑hours concerns, call ahead before arriving so the team can prepare.

Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. For the most current quote, please call the clinic and ask for an itemised written estimate for any procedures. If you need after‑hours or emergency help, be aware fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan options—ask what’s available and how claims are handled.

Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; please call ahead to confirm what’s accepted at this clinic.

Yes—reviews indicate they provide after‑hours and emergency support and are experienced with urgent issues like tick paralysis, snake bites and trauma. For emergencies, call ahead first; note that after‑hours or call‑out fees are typically higher.

Based on owner feedback, the clinic provides emergency and after‑hours care (including tick paralysis), snake‑bite treatment, equine medicine and farm calls, reproductive care (e.g. puppy deliveries), trauma and wound management, and preventive care and routine check‑ups.

Yes. The Ashton Park Rest area is nearby (about a 6‑minute walk, roughly 469 m). Allow a little extra time to park and walk, and check local signage for any restrictions.

Pet owners rate the clinic highly at 4.6/5.0 from 88 reviews, praising compassionate care, clear communication, friendly reception, and strong outcomes in emergencies and complex cases, including help for horses. Reviewers also mention fair, upfront pricing and being fitted in quickly, including after‑hours. A few negatives note concerns about tone, a high minimum after‑hours call‑out fee, and one report related to Hendra vaccination protocols, but these were isolated compared with many positive experiences.

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Source: Google Maps
Last updated: 30 June 2026