62 reviews
1/3 The Esplanade, Forest Lake QLD 4078
#compassionateCare#friendlyStaff#knowledgeableVets+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/5
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, gentle handling and clear communication, with many noting thorough check-ups, helpful advice and follow-up calls. Multiple reviews highlight excellent outcomes from surgery and ongoing care for complex or palliative cases, and staff who go above and beyond to keep anxious pets calm. Many long-term clients say they wouldn’t go anywhere else and frequently recommend the clinic. Value-focused membership/pre‑paid plans were also appreciated by several reviewers.
💬Common Feedback & Suggestions
While the feedback is largely positive, some clients felt prices were high or not clearly quoted, mentioning unexpected add‑ons and replacement medication charges. A few reported administrative or communication lapses (e.g., medication arrival not advised, records not updated), and convenience issues such as difficulty getting in when booked out, waits at reception, tight parking and confusion about Saturday closing times. A very small number described distressing experiences around treatment decisions or being declined care due to admin errors. Overall, praise far outweighs concerns, but clearer pricing and smoother admin/availability would help.
🏥Clinic Specialties
- Palliative and end-of-life care
- Surgery and post-operative care
- Preventive care and vaccinations
- Allergy and dermatology support
- Wildlife assistance and triage
- Fear-free handling for anxious pets
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearExplanations#followUpCalls#anxiousPetsHandled#endOfLifeSupport#skilledSurgeons#goodValuePlans#pricingConcerns#bookingDifficulties#longWaits#limitedParking#afterHoursConfusion#adminErrors#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Ask about the Healthy Pets Plus or pre-paid plans if you want to save on routine care and check-ups.
- Request an itemised quote (including anaesthesia and extras) for procedures like desexing to avoid surprise costs.
- Confirm appointment times and Saturday closing hours, and allow extra time in case parking is tight.
- If your pet is anxious, let the team know in advance—they use gentle, treat-based handling that reviewers found very effective.
- If the clinic is booked out, ask staff for referral options; reviewers noted they’ll help you find alternatives.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Parking
240mForest Lake QLD 4078, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Forest Lake Village Veterinary Clinic is at Shop N/255 Forest Lake Blvd, Forest Lake QLD 4078. As there’s no train/metro/light-rail station within easy walking distance, driving is usually the simplest option; there’s a public car park about 240 m away (around a 3‑minute walk). Parking can be tight at busy times, so allow a few extra minutes. If you’re using public transport, check Google Maps for the nearest bus route and stops.
They’re open Monday to Friday 8:00 am–6:00 pm, Saturday 8:00 am–1:00 pm, and closed on Sunday. Hours may change on public holidays, so call ahead to confirm before you visit.
You can reach the clinic by phone on (07) 3279 9155 or visit their website at https://www.greencrossvets.com.au/vets/forest-lake-village/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=forest_lake.
To book, call the clinic to arrange a time that suits you; appointments can fill quickly, so it’s wise to book ahead for routine check‑ups. You can also visit their website for current information before your visit.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and by the type of care your pet needs. For the most up‑to‑date consultation fee, call the clinic and ask for a current quote, and request an itemised written estimate for any procedures (including anaesthesia and extras). If you have pet insurance, check your policy for coverage and excesses; some clinics offer gap claims or payment‑plan options, but availability varies.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims (e.g. GapOnly) or payment plans (e.g. VetPay, Afterpay). As accepted methods and any plans vary by clinic, call ahead to confirm what this clinic currently accepts.
The clinic does not list 24/7 after‑hours services, so for urgent issues outside opening hours you should search for and head to your nearest 24/7 emergency vet and call ahead. During business hours, call the clinic for urgent triage and advice.
Yes—there’s a public car park about 240 m away (roughly a 3‑minute walk). Reviews mention parking can be tight at peak times, so plan to arrive a little early and check local signage for any time limits.
Based on client feedback and clinic information, services highlighted include palliative and end‑of‑life care, surgery and post‑operative care, preventive care and vaccinations, allergy and dermatology support, wildlife assistance and triage, and fear‑free handling for anxious pets.
Pet owners rate the clinic 4.5 out of 5.0 (183 reviews), praising compassionate staff, gentle handling, thorough check‑ups, clear communication and follow‑up calls, with strong outcomes reported for surgery and ongoing or palliative cases. Some feedback mentions pricing clarity, occasional admin or communication lapses, waits at reception, tight parking and confusion about Saturday closing times. Overall sentiment is highly positive, with many long‑term clients recommending the clinic.
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Other veterinary clinics near Forest Lake
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Last updated: 30 June 2026