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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ deep expertise with birds, reptiles and small mammals, noting thorough exams, clear explanations, and options with risks and costs laid out. Many highlighted compassionate care, from gentle handling to supportive end‑of‑life discussions and thoughtful follow‑ups like update calls, photos and condolence cards. Several pets recovered well after treatment or hospital stays, and new bird owners valued preventive packages and microchipping.
💬Common Feedback & Suggestions
Reviews are largely positive, though a handful reported communication or customer‑service lapses at reception, and a couple of cases where owners were unhappy with outcomes or felt rushed or upsold. One reviewer mentioned a blood‑draw complication and misgendering of a bird, and a few felt follow‑up after tests could be better. Practical niggles included very tight parking and mixed experiences around injured wildlife or late‑day emergencies. Pricing was generally seen as reasonable and transparent, but a few noted higher costs for emergencies.
🏥Clinic Specialties
- Avian medicine and surgery
- Reptile care (snakes and lizards)
- Small mammal care (rats and guinea pigs)
- Poultry and backyard chicken medicine
- Hospitalisation and critical care for exotics
- Preventive bird health checks and microchipping
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Parking is limited and tight, so allow extra time to arrive and park.
- Discuss your budget upfront and ask for written estimates—staff commonly explain options, risks and costs.
- New bird owners can consider the Fly Start-style health check and microchipping for added peace of mind.
- If your pet is hospitalised, request regular phone or photo updates—they frequently provide these.
- Call ahead to confirm availability for injured wildlife or late‑day emergencies, as acceptance can vary.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Public Bike Parking
711mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Brisbane Bird Vets is at 248 Hamilton Road, Chermside QLD 4032. It’s about a 24‑minute walk from Sunshine train station (train) and around 26 minutes from Virginia train station; as both are over 20 minutes on foot, consider driving or planning a bus via Google Maps. On‑street parking near the clinic is limited and tight, so allow extra time to arrive and park.
They’re open Monday to Friday, 8:30 am to 6:00 pm, and closed on Saturday and Sunday.
Call (07) 3359 2233 or use the enquiry options at https://www.unusualpetvets.com.au/contact-us/chermside-clinic/.
You can book online via the Chermside clinic page at https://www.unusualpetvets.com.au/contact-us/chermside-clinic/ or call the clinic to arrange a time, including to discuss urgent cases or availability for injured wildlife.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and case, so call the clinic for a current consultation quote. Medicare doesn’t cover pets. For any procedures, ask for an itemised written estimate. If you need urgent or after‑hours care, fees are typically higher. Pet insurance may help with costs, and some clinics offer gap claims or payment plans (e.g. VetPay, Afterpay, GapOnly), but availability varies—ask what’s available to you.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
The clinic operates Monday to Friday 8:30 am–6:00 pm and does not list dedicated after‑hours services; call ahead for same‑day emergencies during opening hours. For urgent issues outside these times, seek a 24/7 emergency veterinary hospital in Brisbane. Acceptance of injured wildlife or late‑day emergencies can vary, so phone first.
On‑street parking near the clinic is limited and tight, so allow extra time to find a spot. If you’re cycling, there’s Public Bike Parking about a 9‑minute walk away. Consider drop‑off, public transport, or checking Google Maps for nearby options.
They focus on exotic pets, including avian medicine and surgery; reptile care for snakes and lizards; small mammal care for rats and guinea pigs; poultry and backyard chicken medicine; hospitalisation and critical care for exotics; plus preventive bird health checks and microchipping.
Pet owners rate the clinic 4.7/5.0 from 348 reviews, praising deep expertise with birds, reptiles and small mammals, thorough exams, clear explanations, compassionate care and thoughtful follow‑ups, with many reporting good recoveries. Some noted occasional reception lapses, feeling rushed or upsold in a few cases, a blood‑draw complication and misgendering of a bird, and that follow‑up after tests could be better; practical feedback mentioned very tight parking and mixed experiences around injured wildlife or late‑day emergencies. Pricing was generally seen as reasonable and transparent, with higher costs for emergencies.
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