Northside Vet Care

What owners report about visiting

1 community reports|1/5 details added|Updated 8/10

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the kind, compassionate team and vets who explain things clearly and thoroughly. Many mention being squeezed in for urgent issues, easy online booking, convenient weekend hours and parking, plus transparent discussions of options and costs. Long‑term clients highlight years of reliable care across routine visits, emergencies, surgery and end‑of‑life support. Grooming, including careful handling of anxious or matted pets, also receives strong praise.

💬Common Feedback & Suggestions

While reviews are overwhelmingly positive, a minority raised concerns about clinical errors or judgement, including an incorrect vaccination schedule, a wrong medication given to a puppy, misdiagnosis, and issues not resolving after costly workups. A few felt there was upselling or pricing inconsistencies (e.g., higher-than-expected costs, quoted price changes), and there were occasional admin lapses like appointment mix‑ups, a missed call‑back, or being unable to book when the clinic seemed quiet. One or two comments mention longer waits. There are isolated reports of unsatisfactory communication or empathy during difficult euthanasia discussions.

🏥Clinic Specialties

  • Grooming including sedation shaves for mats
  • Emergency and urgent care
  • General surgery and anaesthesia
  • End‑of‑life and euthanasia support
  • Preventive care and vaccinations
  • Fear‑free and reactive‑dog handling

🏷️Keywords

#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#evidenceBasedAdvice#transparentPricing#goodValue#emergencyAccommodations#onlineBooking#weekendAppointments#easyParking#groomingServices#endOfLifeSupport#reactiveDogHandling#longWaits#upsellingConcerns#misdiagnosisAllegations

Overall Ratings

🐾Tips for Pet Owners

  • Use the online booking system and consider weekend slots; parking is available and several reviewers were fit in quickly for urgent issues.
  • Ask for a written estimate and discuss options upfront; confirm any changes to quotes at pickup to avoid surprises.
  • If your pet is anxious or reactive, let reception know when booking—staff are accommodating and use gentle, patient handling.
  • For severe mats or difficult grooms, inquire about the grooming service and sedation options, then plan regular maintenance visits.
  • Call ahead for emergencies; the team often makes time at short notice, but waits can vary during busy periods.
📊 **Overall Ratings** - Medical Expertise: 84% satisfied - Service Attitude: 92% satisfied - Convenience: 84% satisfied - Pricing: 70% satisfied - Cleanliness: 98% satisfied - Recommendability: 93% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the kind, compassionate team and vets who explain things clearly and thoroughly. Many mention being squeezed in for urgent issues, easy online booking, convenient weekend hours and parking, plus transparent discussions of options and costs. Long‑term clients highlight years of reliable care across routine visits, emergencies, surgery and end‑of‑life support. Grooming, including careful handling of anxious or matted pets, also receives strong praise. 💬 **Common Feedback & Suggestions** While reviews are overwhelmingly positive, a minority raised concerns about clinical errors or judgement, including an incorrect vaccination schedule, a wrong medication given to a puppy, misdiagnosis, and issues not resolving after costly workups. A few felt there was upselling or pricing inconsistencies (e.g., higher-than-expected costs, quoted price changes), and there were occasional admin lapses like appointment mix‑ups, a missed call‑back, or being unable to book when the clinic seemed quiet. One or two comments mention longer waits. There are isolated reports of unsatisfactory communication or empathy during difficult euthanasia discussions. 🏥 **Clinic Specialties** - Grooming including sedation shaves for mats - Emergency and urgent care - General surgery and anaesthesia - End‑of‑life and euthanasia support - Preventive care and vaccinations - Fear‑free and reactive‑dog handling 🏷️ **Tags** #compassionateCare #friendlyStaff #thoroughExams #clearCommunication #evidenceBasedAdvice #transparentPricing #goodValue #emergencyAccommodations #onlineBooking #weekendAppointments #easyParking #groomingServices #endOfLifeSupport #reactiveDogHandling #longWaits #upsellingConcerns #misdiagnosisAllegations 🐾 **Tips for Pet Owners** - Use the online booking system and consider weekend slots; parking is available and several reviewers were fit in quickly for urgent issues. - Ask for a written estimate and discuss options upfront; confirm any changes to quotes at pickup to avoid surprises. - If your pet is anxious or reactive, let reception know when booking—staff are accommodating and use gentle, patient handling. - For severe mats or difficult grooms, inquire about the grooming service and sedation options, then plan regular maintenance visits. - Call ahead for emergencies; the team often makes time at short notice, but waits can vary during busy periods.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(07) 3881 0077
Official website
northsidevetcare.com/

Opening Hours

MonTueWedThuFriSatSun
07:00〜18:00
07:00〜20:00
08:00〜16:00
09:00〜12:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

7/104 Gympie Rd Service Rd, Strathpine QLD 4500

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Parking

Public Bike Parking

497m
Strathpine Library, 1-3 Station St, Strathpine QLD 4500, Australia

P+R Strathpine Station

651m
10 Station St, Strathpine QLD 4500, Australia

P+R Strathpine Station

662m
21 S Pine Rd, Brendale QLD 4500, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Northside Vet Care is at 7/104 Gympie Rd Service Rd, Strathpine QLD 4500. It’s about an 8‑minute walk (around 649 m) from Strathpine train station. If you’re driving, you can use nearby options like the P+R Strathpine Station car parks (about an 8‑minute walk). Use Google Maps for the best driving route or bus connections on the day.

They’re open Monday, Tuesday, Wednesday and Friday 7:00 am–6:00 pm, Thursday 7:00 am–8:00 pm, Saturday 8:00 am–4:00 pm, and Sunday 9:00 am–12:00 pm. Hours may change on public holidays, so check the website for updates before visiting.

You can call (07) 3881 0077. For more information or online booking, visit http://www.northsidevetcare.com/.

Book online via their website or call to arrange a time; for urgent problems, phone ahead and the team will try to fit you in quickly.

Consultation fees in Australia aren’t government regulated and vary by clinic and time of day, and Medicare does not cover pets. Call the clinic for a current quote, and if your pet needs a procedure, ask for an itemised written estimate. If you need urgent or after‑hours care, fees are typically higher. Pet insurance may help with costs, and some clinics use gap claims or payment‑plan options—ask what’s available.

Most Australian vets accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans such as VetPay or Afterpay. As options vary by clinic, call ahead to confirm what this clinic accepts.

They handle emergencies and urgent cases during opening hours—call ahead so the team can prepare. For problems outside these hours, contact the clinic first; if they’re unavailable, seek a 24/7 emergency hospital. Note that after‑hours fees are usually higher.

Yes—parking is available nearby, including the P+R Strathpine Station car parks about an 8‑minute walk away, and there’s public bike parking roughly 6 minutes away. Use Google Maps to find the closest option and current availability.

Services highlighted by reviewers include grooming (including sedation shaves for severe mats), emergency and urgent care, general surgery and anaesthesia, preventive care and vaccinations, end‑of‑life and euthanasia support, and gentle handling for anxious or reactive pets.

Pet owners rate the clinic 4.5 out of 5 (332 reviews), praising the compassionate team, clear explanations, ability to fit in urgent cases, convenient online booking and weekend hours, transparent discussions of options and costs, and careful grooming. A minority mention occasional clinical or admin errors, pricing changes or upselling concerns, and some waits—consider requesting written estimates and confirming quotes.

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Source: Google Maps
Last updated: 30 June 2026