237 reviews
3688 Mt Lindsay Highway, Park Ridge QLD 4125
#compassionateCare#knowledgeableVets#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and how clearly vets explain diagnoses, options and aftercare. Many note excellent outcomes from procedures such as knee/patella and hip surgeries, dentals, wound care and rapid help for urgent issues, with thoughtful follow‑ups by call or text. The clinic is repeatedly described as clean, tidy and spacious, and staff are great at accommodating anxious or reactive pets with side entrances, multiple waiting areas and calm handling.
💬Common Feedback & Suggestions
A minority of reviewers reported concerns around emergency triage and availability near closing time, including being turned away or delays in urgent snake‑bite scenarios. Some flagged phone and administration issues such as difficulty getting through at opening time, missed reminder messages and slow insurance paperwork. Pricing drew mixed comments: many found it reasonable or affordable (even on Sundays), while others felt there was a focus on deposits or consultations before repeat meds. A few serious criticisms mentioned misdiagnosis or anaesthesia concerns, and one-off grooming/hydro bath quality issues, but the overall sentiment remains strongly positive.
🏥Clinic Specialties
- Orthopaedic surgery and joint repairs
- Dentistry and dental procedures
- End‑of‑life and euthanasia care
- Emergency and same‑day care
- Behaviour consults and anxiety management
- Breeding and whelping support
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#followUpCalls#affordablePricing#paymentConcerns#emergencyTriageIssues#phoneAndAdminIssues#sundayOpening#reactiveDogFriendly#cleanSpaciousClinic#longTermClients#surgicalExpertise#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- For true emergencies or visits close to closing time, call ahead to confirm they can see you as policies and capacity may require referral elsewhere.
- Ask for an itemised estimate and discuss deposits or payment arrangements before procedures to avoid surprises.
- Let reception know if your pet is reactive or anxious—they can use side gates, separate waiting areas or take you straight to a consult room.
- Book ahead and try calling early; for non‑urgent matters consider email, as phone lines can be busy and admin follow‑ups may take time.
- If visiting on Sunday, check availability and note there may be a small surcharge compared with weekdays.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜20:00 | |||||||
| 08:00〜19:00 | |||||||
| 09:00〜18:00 |
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Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Park Ridge Animal Hospital is at 3626-3632 Mount Lindesay Hwy, Park Ridge QLD 4125. There’s no train/metro/light-rail station within easy walking distance in this rail-sparse outer suburb, so driving via Mount Lindesay Highway is usually best; street parking is typically available nearby—check local signage. Alternatively, use Google Maps to plan the nearest bus route.
They’re open Monday 7:00 am – 8:00 pm, Tuesday 7:00 am – 8:00 pm, Wednesday 8:00 am – 7:00 pm, Thursday 8:00 am – 7:00 pm, Friday 7:00 am – 8:00 pm, Saturday 9:00 am – 6:00 pm, and Sunday 9:00 am – 6:00 pm. Hours may change on public holidays—call ahead to confirm.
Call (07) 3800 1378 or visit http://parkridgevet.com.au/ for more information and updates.
Book by calling the clinic; for non-urgent enquiries you can also visit their website to learn more or enquire online if available. For urgent or time‑sensitive cases, please call ahead so the team can advise and prepare.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, so call the clinic for a current consultation quote. Ask for an itemised written estimate for any procedure. If you attend after-hours or for urgent care, fees and surcharges are typically higher. Medicare doesn’t cover pets; consider pet insurance or third‑party payment options if you have them.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As offerings vary by clinic, call ahead to confirm what’s accepted on the day of your visit.
They provide emergency and same‑day care during opening hours; call ahead so the team can triage and advise, especially close to closing time. They are not listed as a 24/7 hospital—if a life‑threatening emergency occurs outside opening hours, search for a 24/7 emergency vet in Brisbane and call before travelling.
Yes—street parking is typically available near the clinic; check local signage and allow a little extra time during busy periods.
Services highlighted include orthopaedic surgery and joint repairs, dentistry and dental procedures, end‑of‑life and euthanasia care, emergency and same‑day care, behaviour consults and anxiety management, and breeding/whelping support.
Park Ridge Animal Hospital is well reviewed, with a 4.6/5.0 rating from 733 reviews. Owners praise the friendly, compassionate team, clear explanations and follow‑ups, clean and spacious facilities, and strong outcomes from surgeries, dentals and urgent care, with thoughtful handling for anxious or reactive pets. Some feedback notes triage/availability concerns near closing time, difficulty getting through by phone or admin delays, and mixed views on pricing or deposits.
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Last updated: 30 June 2026