225 reviews
10 Main Street, Samford QLD 4520
#compassionateCare#friendlyStaff#knowledgeableVets+14
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ compassion, clear communication and unhurried, thorough care. Many reported excellent outcomes from procedures such as ACL repair, abdominal and lump surgeries, as well as gentle end‑of‑life support, with follow‑up calls and prompt email responses. Anxious and high‑needs pets were handled calmly and kindly, and several people noted smooth booking (including online), emergency fit‑ins and a welcoming, modern facility. Fair and reasonable pricing was also mentioned by multiple reviewers.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. One owner felt overcharged and questioned the need for sedation, x‑rays and pre‑anaesthetic bloods, and was unhappy after a procedure they considered unsuccessful. Another was disappointed by mixed messaging around their dog’s behaviour, learning of issues indirectly via a recommended trainer rather than from the clinic. Aside from these isolated points, there were no recurring complaints.
🏥Clinic Specialties
- Orthopaedic and cruciate surgery
- Soft tissue surgery and lump removals
- Emergency and trauma care
- Compassionate end-of-life care and home euthanasia
- Ultrasound diagnostics
- Avian and backyard poultry care
🏷️Keywords
#compassionateCare#professionalTeam#thoroughExams#clearExplanations#followUpCare#anxiousDogFriendly#emergencyAvailability#fairPricing#modernCleanClinic#highlyRecommended#surgicalExpertise#ultrasoundServices#promptAppointments#houseCallEuthanasia#emailCommunication#communityTrust
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking option for quick scheduling, and mention if it’s your first visit.
- If your pet is anxious, let the team know in advance—they’re happy to accommodate a calm entry and slower handling.
- For urgent situations, call ahead as they often fit in emergencies and last‑minute needs.
- Ask for clear explanations and cost estimates—reviewers found the team open about options, outcomes and pricing.
- If facing end‑of‑life decisions, discuss home visit options, which other owners found very compassionate.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜18:00 | |||||||
| 07:00〜19:00 | |||||||
| 08:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Truck/Trailer parking only
316mSamford Village QLD 4520, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The clinic is at Lot 6/10 Station St, Samford Village QLD 4520. As there’s no train/metro/light-rail station within walking distance, it’s best to drive; there’s a Truck/Trailer parking area about a 4‑minute walk away (approx. 316 m). If you’re using public transport, check Google Maps for the nearest bus route to Samford Village.
They’re open Monday to Friday 7:00 am–6:00 pm (Thursday until 7:00 pm) and Saturday 8:00 am–12:00 pm; Sunday closed.
Call (07) 3289 0000 or visit http://samfordvillagevets.com.au/ for more information.
You can book online via their website or call to schedule. Mention if it’s your first visit and let the team know if your pet is anxious so they can prepare a calm entry.
Consultation fees vary by clinic and are not government‑regulated in Australia, and Medicare does not cover pets. For a current quote, please call the clinic, and ask for an itemised written estimate for any procedures. If after‑hours emergency care is needed, fees are typically higher. If you have pet insurance or are considering payment‑plan options (e.g. GapOnly, VetPay, Afterpay), ask how claims or payments can be handled.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—please call ahead to confirm what this clinic accepts.
They provide emergency and trauma care and can often fit in urgent cases during opening hours—call ahead to check availability. For after‑hours needs, call to discuss options; if the clinic is closed, seek a 24/7 emergency hospital in Brisbane.
Yes—parking is nearby, including a Truck/Trailer parking area about a 4‑minute walk (approximately 316 m) from the clinic; please check local signage and allow a little extra time at busy periods.
Available services include orthopaedic and cruciate surgery, soft tissue surgery and lump removals, emergency and trauma care, compassionate end‑of‑life care and home euthanasia, ultrasound diagnostics, and avian and backyard poultry care.
The clinic is highly rated at 4.9/5.0 from 66 reviews. Owners praise compassionate, unhurried care, clear communication, smooth bookings (including online), successful surgeries, gentle end‑of‑life support, and fair pricing; a small number mentioned concerns about costs or communication in specific cases.
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Last updated: 30 June 2026