Windaroo Veterinary Surgery
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the genuinely caring, friendly team and vets who take time to explain diagnoses, options and costs clearly. Pets, including anxious or reactive dogs, are handled gently with thoughtful adaptations (like arranging quiet entries), and consultations are thorough with practical advice such as diet guidance. Many mention being fit in quickly for urgent issues, successful surgeries and procedures, and long-term trust—often saying they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
While most reviews are positive, a minority raised concerns about pricing—some found consults expensive or felt pressured toward dental work. A few mentioned inconsistent continuity of care (seeing different vets each visit) and, in rare cases, disputed diagnoses or poor surgical outcomes with limited follow-up. There was one complaint about a dirty consult room and a long wait, plus mentions of limited parking and strict medication refill policies that caused stress.
🏥Clinic Specialties
- Soft tissue and cancer surgery
- Avian and bird care
- Puppy care, vaccinations and puppy school
- Allergy and dermatology management
- Dentistry and dental procedures
- End-of-life and euthanasia care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your dog is reactive or anxious, call from the car park so staff can let you know when the entry is quiet.
- Request your preferred vet when booking to improve continuity across visits.
- Discuss treatment plans and costs upfront, and consider a second opinion for major or irreversible procedures if you’re unsure.
- Bring recent test results and confirm medication refill policies ahead of time to avoid interruptions.
- Parking can be tight and emergencies can cause delays, so allow a little extra time for your appointment.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Windaroo Veterinary Surgery is at 1 Janine Drive, Bahrs Scrub QLD 4207. The closest public transport is Beenleigh train station, about a 27‑minute walk; Holmview station is roughly a 33‑minute walk. Because both are over 20 minutes on foot, driving or planning a bus route via Google Maps is recommended. Street parking is typically available nearby—check local signage.
They’re open Monday to Friday 8:00 am–6:30 pm and Saturday 8:00 am–1:00 pm; closed on Sunday.
You can contact the clinic on (07) 3807 3699. For more information, visit https://mustcarevets.com.au/windaroo/.
To book, call the clinic or visit their website for the latest booking options. For urgent concerns, call ahead, and if your dog is anxious you can phone from the car park so staff can let you know when the entry is quiet; you can also request your preferred vet when booking to help with continuity of care.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and the type of care your pet needs, so please call the clinic for a current consult quote. Ask for an itemised written estimate for any procedure or treatment plan. If you need after‑hours or emergency care, be aware those fees are typically higher. Medicare doesn’t cover pets; consider pet insurance and, if needed, ask about general payment‑plan options available in Australia.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or third‑party payment plans; please call ahead to confirm what this clinic accepts.
Yes—street parking is typically available around the clinic on Janine Drive in Bahrs Scrub; please check local signs. Reviews note parking can be tight at times, so allow a little extra time before your appointment.
According to the clinic’s summary, services include soft tissue and cancer surgery, avian and bird care, puppy care and vaccinations (including puppy school), allergy and dermatology management, dentistry and dental procedures, and end‑of‑life/euthanasia care.
They provide avian and bird care. For other exotic species, please call to enquire about availability and referrals.
Pet owners rate the clinic 4.7 out of 5.0 from 324 reviews. Feedback highlights a genuinely caring, friendly team, clear explanations of diagnoses and costs, gentle handling of anxious or reactive dogs, thorough consults, quick fit‑ins for urgent issues, and successful surgeries. Some noted pricing concerns, variable continuity of care, occasional long waits, a single cleanliness complaint, limited parking at times, and strict medication refill policies.
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