Mt Gravatt Veterinary Clinic

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the caring, friendly team who treat pets gently—especially anxious animals—and take time to explain diagnoses, options and preventative care. Many mention helpful follow‑up calls or texts after visits and strong outcomes from procedures like desexing, dental cleans, lump removals, and effective treatment of infections and ear issues, with one dog’s life saved after macadamia nut toxicity. Long‑term clients highlight knowledgeable vets, professionalism and trust built over years, with emergency squeeze‑ins appreciated.

💬Common Feedback & Suggestions

A few concerns centred on pricing, with routine items like nail trims called expensive and some noting fees are rising, plus an upfront deposit for new clients and no voucher acceptance. There were occasional service hiccups: one owner reported a late‑arrival refusal, another described confusion sourcing prescribed antibiotics and being charged again, and there was a serious complaint about an over‑short bird nail trim and rough handling. One reviewer felt they met different vets each visit, and another initially found wheelchair access limited (the clinic later improved this). Overall, reviews are overwhelmingly positive, with only isolated negatives amid many glowing recommendations.

🏥Clinic Specialties

  • Desexing and soft-tissue surgery
  • Dental cleaning and oral care
  • Emergency and toxicity care
  • Puppy and kitten vaccinations and microchipping
  • Management of skin, ear and gastrointestinal issues
  • Fear-free handling for anxious pets

🏷️Keywords

#compassionateCare#friendlyStaff#gentleWithAnxiousPets#clearCommunication#followUpCalls#surgeryExpertise#dentalCare#emergencySupport#quickDiagnosis#saturdayHours#accessibilityImprovements#pricingConcerns#prepaymentPolicy#loyalClients#cleanEnvironment

Overall Ratings

🐾Tips for Pet Owners

  • If cost is important, ask for an itemised estimate upfront, especially for quick procedures like nail trims.
  • New clients may be asked for a sizeable deposit and vouchers aren’t accepted, so confirm payment options before your visit.
  • For weekend appointments (especially Saturdays) or urgent issues, call ahead as they can often fit you in but spots fill quickly.
  • If you need wheelchair or mobility access, let the team know in advance—they’ve made recent accessibility improvements.
  • Bringing a bird or other exotic pet? Ask about the clinic’s experience with your species before booking.
📊 **Overall Ratings** - Medical Expertise: 94% satisfied - Service Attitude: 96% satisfied - Convenience: 92% satisfied - Pricing: 72% satisfied - Cleanliness: 95% satisfied - Recommendability: 95% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the caring, friendly team who treat pets gently—especially anxious animals—and take time to explain diagnoses, options and preventative care. Many mention helpful follow‑up calls or texts after visits and strong outcomes from procedures like desexing, dental cleans, lump removals, and effective treatment of infections and ear issues, with one dog’s life saved after macadamia nut toxicity. Long‑term clients highlight knowledgeable vets, professionalism and trust built over years, with emergency squeeze‑ins appreciated. 💬 **Common Feedback & Suggestions** A few concerns centred on pricing, with routine items like nail trims called expensive and some noting fees are rising, plus an upfront deposit for new clients and no voucher acceptance. There were occasional service hiccups: one owner reported a late‑arrival refusal, another described confusion sourcing prescribed antibiotics and being charged again, and there was a serious complaint about an over‑short bird nail trim and rough handling. One reviewer felt they met different vets each visit, and another initially found wheelchair access limited (the clinic later improved this). Overall, reviews are overwhelmingly positive, with only isolated negatives amid many glowing recommendations. 🏥 **Clinic Specialties** - Desexing and soft-tissue surgery - Dental cleaning and oral care - Emergency and toxicity care - Puppy and kitten vaccinations and microchipping - Management of skin, ear and gastrointestinal issues - Fear-free handling for anxious pets 🏷️ **Tags** #compassionateCare #friendlyStaff #gentleWithAnxiousPets #clearCommunication #followUpCalls #surgeryExpertise #dentalCare #emergencySupport #quickDiagnosis #saturdayHours #accessibilityImprovements #pricingConcerns #prepaymentPolicy #loyalClients #cleanEnvironment 🐾 **Tips for Pet Owners** - If cost is important, ask for an itemised estimate upfront, especially for quick procedures like nail trims. - New clients may be asked for a sizeable deposit and vouchers aren’t accepted, so confirm payment options before your visit. - For weekend appointments (especially Saturdays) or urgent issues, call ahead as they can often fit you in but spots fill quickly. - If you need wheelchair or mobility access, let the team know in advance—they’ve made recent accessibility improvements. - Bringing a bird or other exotic pet? Ask about the clinic’s experience with your species before booking.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(07) 3349 9033

Opening Hours

MonTueWedThuFriSatSun
08:00〜12:00
08:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

181 Ham Rd, Wishart QLD 4122

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Mt Gravatt Veterinary Clinic is at 181 Ham Rd, Wishart QLD 4122. There isn’t a train or light-rail station within easy walking distance, so driving is usually best. Street parking is typically available nearby—check local signage. If you’re using public transport, check Google Maps for the nearest bus route to Ham Rd.

They’re open Monday to Friday 8:00 AM–6:00 PM and Saturday 8:00 AM–12:00 PM, and closed on Sunday. Hours may differ on public holidays, so call ahead to confirm.

Call (07) 3349 9033. You can also visit their website for more information: https://mustcarevets.com.au/mt-gravatt/.

Book by calling the clinic or by visiting their website to enquire about available times. For urgent concerns or Saturday slots, call to see if they can fit you in.

Consultation fees aren’t government-regulated in Australia and Medicare doesn’t cover pets, so prices vary by clinic and the care your pet needs; call the clinic for a current quote. For any procedure, ask for an itemised written estimate so you know what’s included. Pet insurance and payment-plan options exist in Australia, but availability varies by clinic—ask what they can accommodate.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay). Some also support pet-insurance gap claims or payment plans, but policies differ—call ahead to confirm what this clinic accepts.

The clinic provides emergency and toxicity care during normal opening hours, and reviewers note they often squeeze in urgent cases. After-hours availability isn’t listed; for emergencies outside hours, check their website or search for the nearest 24/7 veterinary emergency hospital in Brisbane and call ahead to confirm current advice.

Yes—street parking is typically available on and around Ham Rd near the clinic; check local signage for any time limits or restrictions.

Based on the clinic’s summary, services include: desexing and soft-tissue surgery; dental cleaning and oral care; emergency and toxicity care; puppy and kitten vaccinations and microchipping; management of skin, ear and gastrointestinal issues; and gentle, fear-free handling for anxious pets.

Pet owners rate the clinic 4.7 out of 5 (352 reviews), praising the caring, friendly team, gentle handling of anxious pets, clear explanations and follow-up, and strong outcomes from surgeries and dental work. Some feedback mentions pricing concerns (e.g., nail trims), an upfront deposit for new clients and no voucher acceptance, plus a few service hiccups; accessibility has reportedly improved.

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Last updated: 30 June 2026