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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the hospital’s skilled specialists and nurses, citing multiple successful outcomes in emergencies, complex surgeries (especially IVDD and orthopaedics), oncology and internal medicine. Many highlighted compassionate, patient-centred care, clear explanations, frequent updates, and supportive end‑of‑life handling, with several noting efficient triage and the reassurance of 24/7 availability.
💬Common Feedback & Suggestions
The most common concern was cost: many reviewers found fees high, some felt pressured into additional tests, and a few reported bill shocks or unclear pricing. A small number mentioned communication lapses such as delayed callbacks, long waits without updates, or brusque front‑desk interactions, and a handful raised clinical concerns (e.g., a cast not supporting a fracture or surgery not improving their pet). Parking was noted as limited during the day by a few reviewers. Overall sentiment is strongly positive, but clearer price transparency and more consistent communication would improve the experience.
🏥Clinic Specialties
- IVDD and spinal surgery
- Neurology and neurosurgery
- Oncology and cancer care
- Orthopaedic surgery (cruciate, patella, fractures)
- Emergency and critical care (24/7)
- Internal medicine and complex medical cases
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed, itemised estimate upfront (consult, tests, transfers and hospitalisation) to avoid surprises.
- Bring your referral letter and any prior imaging or test results to help prevent duplicate scans unless essential.
- Call ahead en route for emergencies; triage applies, so allow for possible waits if more critical cases arrive.
- Daytime parking can be tight, so plan extra time for arrival and check‑in.
- If your pet is admitted, request daily updates and ask about visiting times or private rooms to see them.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Animal Referral Hospital is at 532 Seventeen Mile Rocks Road, Sinnamon Park QLD 4103. The closest public transport is Oxley train station, about a 30‑minute walk; Corinda train station is roughly a 33‑minute walk. As both are a fair distance, driving or planning a bus via Google Maps is recommended. Street parking is typically available nearby—arrive a little early and check local signage.
They’re open 24 hours a day, 7 days a week, including public holidays.
Call (07) 3172 0593 or visit their website at https://www.emergencyvet.com.au/our-network/arh-home/arh-brisbane.html/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=arh_brisbane for information and updates.
For emergencies, you can come straight in 24/7, though it’s best to call ahead if you can so the team can prepare. For specialist services, ask your regular vet to send a referral and then contact the hospital or use the website to organise a consult.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so costs vary by clinic and case. For the most accurate, up‑to‑date quote, call the hospital and ask for a detailed, itemised written estimate for any procedures or hospitalisation. As they offer 24/7 emergency care, be aware that after‑hours fees are typically higher. If you have pet insurance, ask about claiming options, and note that some clinics offer payment plans or gap‑claim services (e.g., VetPay, Afterpay, GapOnly) in general—always confirm what’s available directly with the hospital.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this hospital currently accepts.
Yes—this hospital provides 24/7 emergency and critical care. You can arrive at any time; triage is used so the most critical pets are seen first, which can mean waits if more urgent cases come in. If you’re on the way, call ahead for guidance and to help the team prepare.
Street parking is the main option near the hospital. Reviewers note it can be tight during the day, so allow extra time to find a spot and always check local signage. No nearby paid car park was identified.
Available specialties include IVDD and spinal surgery, neurology and neurosurgery, oncology and cancer care, orthopaedic surgery (cruciate, patella, fractures), emergency and critical care (24/7), and internal medicine for complex medical cases.
The hospital is highly rated at 4.7/5 from 581 reviews, with praise for skilled specialists and nurses, compassionate care, clear explanations, regular updates, and strong outcomes in emergencies, orthopaedics, neurology and oncology. Common feedback suggests costs can feel high and some owners wanted clearer pricing and more consistent communication during busy periods. Overall sentiment is strongly positive.
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