Grange Veterinary Surgery

What owners report about visiting

1 community reports|1/5 details added|Updated 7/20

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the experienced vets and compassionate nursing team, noting clear explanations, patience and care that often goes above and beyond. Many recount excellent surgical outcomes—from fracture repairs to procedures that prevented loss of vision—and pragmatic, thorough treatment across all life stages. Pricing is frequently described as reasonable or competitive, and several reviewers said the clinic is accommodating with urgent, squeeze‑in appointments and even support on weekends or public holidays.

💬Common Feedback & Suggestions

While the vast majority of feedback is positive, a minority reported concerns. Some felt consultations were rushed or communication condescending, and a few described rough handling of anxious pets as well as euthanasia experiences that lacked sensitivity. There are occasional complaints about pricing transparency or unexpected charges, and one reviewer felt a chronic kidney case wasn’t managed comprehensively. One person also noted the booking system feels outdated without a simple online option.

🏥Clinic Specialties

  • Soft tissue and orthopaedic surgery
  • Desexing procedures
  • Dentistry and dental cleaning
  • Chronic disease and senior pet management
  • Urgent and after‑hours support
  • Avian and backyard poultry care

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#unrushedConsults#skilledSurgery#thoroughAssessment#fairPricing#competitivePrices#priceTransparencyConcerns#accommodatingUrgentCases#afterHoursSupport#longTermLoyalty#handlingConcerns#condescendingManner#outdatedBookingSystem

Overall Ratings

🐾Tips for Pet Owners

  • If cost is a concern, ask for an itemised estimate upfront and confirm quotes at check‑in to avoid surprises.
  • For anxious pets, discuss handling strategies when booking and on arrival so the team can plan a calm, low‑stress exam.
  • If you need to be seen quickly, call—reviewers report the clinic can often squeeze in urgent appointments and has helped on weekends/public holidays.
  • Bring your pet’s history and a written list of questions to make the most of the consult time and treatment options.
  • Bookings are typically done by phone or email, so allow a little extra time to organise appointments and request email confirmations if helpful.
📊 **Overall Ratings** - Medical Expertise: 94% satisfied - Service Attitude: 85% satisfied - Convenience: 83% satisfied - Pricing: 82% satisfied - Cleanliness: 85% satisfied - Recommendability: 78% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the experienced vets and compassionate nursing team, noting clear explanations, patience and care that often goes above and beyond. Many recount excellent surgical outcomes—from fracture repairs to procedures that prevented loss of vision—and pragmatic, thorough treatment across all life stages. Pricing is frequently described as reasonable or competitive, and several reviewers said the clinic is accommodating with urgent, squeeze‑in appointments and even support on weekends or public holidays. 💬 **Common Feedback & Suggestions** While the vast majority of feedback is positive, a minority reported concerns. Some felt consultations were rushed or communication condescending, and a few described rough handling of anxious pets as well as euthanasia experiences that lacked sensitivity. There are occasional complaints about pricing transparency or unexpected charges, and one reviewer felt a chronic kidney case wasn’t managed comprehensively. One person also noted the booking system feels outdated without a simple online option. 🏥 **Clinic Specialties** - Soft tissue and orthopaedic surgery - Desexing procedures - Dentistry and dental cleaning - Chronic disease and senior pet management - Urgent and after‑hours support - Avian and backyard poultry care 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #unrushedConsults #skilledSurgery #thoroughAssessment #fairPricing #competitivePrices #priceTransparencyConcerns #accommodatingUrgentCases #afterHoursSupport #longTermLoyalty #handlingConcerns #condescendingManner #outdatedBookingSystem 🐾 **Tips for Pet Owners** - If cost is a concern, ask for an itemised estimate upfront and confirm quotes at check‑in to avoid surprises. - For anxious pets, discuss handling strategies when booking and on arrival so the team can plan a calm, low‑stress exam. - If you need to be seen quickly, call—reviewers report the clinic can often squeeze in urgent appointments and has helped on weekends/public holidays. - Bring your pet’s history and a written list of questions to make the most of the consult time and treatment options. - Bookings are typically done by phone or email, so allow a little extra time to organise appointments and request email confirmations if helpful.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(07) 3856 2333
Official website
grangevet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜12:00
08:00〜17:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

12 Days Road, Grange QLD 4051

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Parking

Public Bike Parking

571m
17 Lanham Ave, Grange QLD 4051, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Grange Veterinary Surgery is at 12 Days Road, Grange QLD 4051 in Brisbane. By public transport, the closest stop is Windsor train station (about a 13‑minute walk), with Wilston train station a similar 13‑minute walk away. If you’re driving, no dedicated car park is listed, so plan for local street parking and check signage; there’s also public bike parking about a 7‑minute walk away.

They’re open Monday to Friday 8:00 am–5:00 pm and Saturday 8:00 am–12:00 pm, and closed on Sunday.

You can contact Grange Veterinary Surgery on (07) 3856 2333. You can also visit their website at http://www.grangevet.com.au/ for more information.

Book by calling the clinic or emailing via their website; some reviewers noted there isn’t a simple online booking system, so allow a little extra time and request an email confirmation if helpful. If you need to be seen quickly, call to ask about urgent squeeze‑in appointments.

Veterinary fees in Australia aren’t government‑regulated and vary by clinic, and Medicare doesn’t cover pets, so call the clinic for a current consultation quote. For any procedure, ask for a written, itemised estimate so you understand all expected costs; if after‑hours care is available, be aware fees are typically higher outside standard hours. Pet insurance and some payment‑plan options exist in Australia, but availability varies by clinic, so enquire directly.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic currently accepts.

Reviews indicate the team is accommodating with urgent, squeeze‑in appointments and has provided support on weekends and public holidays, but after‑hours availability can vary, so call first to check what’s possible. For life‑threatening emergencies outside opening hours, consider heading to a dedicated 24/7 emergency hospital.

Based on owner feedback, the clinic provides soft tissue and orthopaedic surgery, desexing, dentistry and dental cleaning, chronic disease and senior‑pet management, avian and backyard poultry care, and support for urgent cases.

They care for avian patients, including backyard poultry. For other exotic species, call ahead to confirm what the vets can see and any referral options.

Pet owners rate the clinic 4.4 out of 5 from 69 reviews, praising experienced vets, compassionate nurses, clear explanations and strong surgical outcomes, with many noting reasonable pricing and help with urgent appointments. Some feedback mentions rushed consults, tone of communication, handling concerns for anxious pets, occasional pricing transparency issues, and a booking system that feels outdated.

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Source: Google Maps
Last updated: 30 June 2026