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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team and vets who communicate clearly and keep them updated, even sending photos during procedures. Many reported smooth surgeries, effective treatment plans and thoughtful handling of anxious or reactive dogs and cats. People also appreciated quick or same-day appointments, call-backs for cancellations, clear upfront pricing, and very clean, modern facilities.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive. A few suggested the clinic could be more flexible with late arrivals after one appointment was cancelled when the owner was delayed, and one person advised understanding the details of any long-term plan before committing. There was also a minor note that some vets should introduce themselves more consistently.
🏥Clinic Specialties
- Soft-tissue surgery and post-op care
- Dental cleaning and dentistry
- Dermatology and allergy management (with referrals)
- Emergency and urgent appointments
- Cat-friendly handling and facilities
- Behaviour-sensitive handling for anxious/reactive dogs
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you’re running late, call ahead—one reviewer reported a cancellation when they arrived significantly late.
- Ask for an itemised estimate; multiple reviewers said pricing was explained clearly before procedures.
- For urgent issues, request to be placed on a cancellation list—several owners were accommodated quickly this way.
- Let the team know if your pet is anxious or reactive; reviewers found the staff handled these pets very well.
- Cat owners can request cat-friendly arrangements—the clinic was noted as quiet and considerate for felines.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Unit 2 Edens Village, 7005 Mount Juillerat Drive, Redbank Plains QLD 4301
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Edens Crossing Veterinary Hospital is at Unit 2 Edens Village, 7005 Mount Juillerat Drive, Redbank Plains QLD 4301. As there isn’t a train/metro/light-rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available nearby—please check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stop for your trip.
They’re open Monday to Friday, 8:00 AM to 6:00 PM, and closed on Saturday and Sunday. Check the clinic’s website for any updates before you visit.
Call (07) 3492 9222 or visit https://springfielddistrictvets.com.au/ for more information.
You can book by calling the clinic, and you can also visit their website for information. If your pet’s issue is time‑sensitive, ask to be placed on a cancellation list—reviews mention many owners were accommodated quickly. If you’re running late, call ahead to let the team know.
Consultation fees vary between Australian vet clinics, there’s no government‑published fee schedule, and Medicare doesn’t cover pets. For the most up‑to‑date consultation fee, please call the clinic, and for any procedure ask for an itemised written estimate so you know what’s included. If you have pet insurance, check your policy for coverage and expected gap payments; some clinics also offer payment‑plan options or gap‑claim services—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay). As policies vary by clinic, call ahead to confirm what this clinic accepts.
They accommodate emergency and urgent appointments—call ahead for advice so the team can prepare. For issues outside opening hours, search for a nearby 24/7 emergency vet and call before travelling.
The clinic provides soft‑tissue surgery with attentive post‑op care, dental cleaning and dentistry, dermatology and allergy management (with referrals as needed), emergency and urgent appointments, cat‑friendly handling, and behaviour‑sensitive care for anxious or reactive dogs.
Yes—reviews note cat‑friendly handling and considerate facilities, and cat owners can request arrangements to help keep visits calm and quiet.
Pet owners rate the clinic 4.9 out of 5.0 from 85 reviews, praising the caring, friendly team, clear communication with updates/photos, smooth surgeries and effective treatment plans, gentle handling of anxious pets, quick or same‑day appointments, clear upfront pricing, and very clean, modern facilities. Some feedback mentioned being on time for appointments, understanding any long‑term plan details before committing, and that some vets could introduce themselves more consistently.
Map
Clinic Address
Unit 2 Edens Village, 7005 Mount Juillerat Drive, Redbank Plains QLD 4301
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