What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/23
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team and vets who are professional, knowledgeable and great at explaining options. Many said their pets, including anxious dogs, were handled gently and even enjoyed visits, with updates provided during procedures. Reviewers highlighted prompt access to appointments (often same-day), convenient parking/location, and strong outcomes, especially for dental work and complex cases. Several also noted fair or reasonable costs and that quotes matched or came in under expectations.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns. A small number of owners reported dissatisfaction with diagnostic accuracy or advice, including perceptions of being pushed toward costly procedures, and one cited rude front-desk interactions; another felt they paid over $100 without clear value. There were isolated complaints about pricing/value. Cleanliness wasn’t commonly mentioned, so no clear pattern emerged there.
🏥Clinic Specialties
- Dentistry and dental procedures
- Home visits and in-home care
- Tick paralysis treatment
- Feline asthma diagnosis and management
- Behavioural care for anxious dogs
- Orthopaedic and knee injury management
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you need an urgent appointment, call—several owners were fitted in the same or next day when their regular vet couldn’t see them.
- Ask for a written estimate and discuss alternatives; vets here explain options clearly and some reviewers noted fair, transparent pricing.
- Mention if your pet is anxious when booking; the team uses calm handling and treats to make visits easier.
- Enquire about home visits if travel is difficult or your pet is very nervous—multiple reviewers used and valued this service.
- Consider their monthly health care plans if you prefer spreading routine costs over time.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:30 | |||||||
| 08:30〜17:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vets By The Bay is at Shop 1/5 Waterloo Street, Wellington Point QLD 4160. It’s about an 11‑minute walk (approx. 841 m) from Wellington Point train station. If you’re driving, street parking is typically available in this area—check local signage before you park.
They’re open Monday to Friday 8:30 am – 5:30 pm and Saturday 8:30 am – 12:30 pm; closed Sunday.
You can call the clinic on (07) 3822 2333 or visit their website at http://www.vetsbythebay.com.au/ for more information.
Call the clinic or visit their website to enquire about availability and booking. Reviewers often mentioned being fitted in promptly, sometimes the same day—call to ask about current openings.
Consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets, so it’s best to call the clinic for a current quote. For any procedure, ask for an itemised written estimate. If you have pet insurance or are considering payment‑plan options (e.g. VetPay, Afterpay, GapOnly claims), ask the clinic what they can accommodate.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
They provide dentistry and dental procedures, home visits and in‑home care, tick paralysis treatment, feline asthma diagnosis and management, behavioural care for anxious dogs, and orthopaedic and knee injury management.
They’re highly rated at 4.7/5 from 93 reviews, with owners praising the caring, friendly team, clear communication, gentle handling of anxious pets, prompt appointments, convenient location, and strong outcomes—especially for dental work and complex cases. A few reviewers mentioned concerns about diagnostic advice or feeling pushed toward pricier options, isolated pricing/value issues, and one report of a brusque front‑desk interaction.
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