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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and the way vets explain options clearly and follow up after visits. Many highlight thorough care with good outcomes, including successful surgeries, arthritis management, and gentle handling of anxious pets. Communication is strong, with reminders, clear advice and no-pressure consultations noted, and a number of long-term clients say they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
A minority of reviewers raised cost concerns, mentioning pricey products, added consult fees for simple procedures and quotes they felt were higher than necessary. A few questioned clinical decisions or process (e.g., recommending surgery where conservative care later sufficed, limited examination for an anxious pet, and a missed step like providing a urine sample cup). There were occasional frustrations about availability and communication in urgent situations (including end-of-life), lack of response to an email, and blunt phone manner, plus one report of post‑operative/boarding aftercare issues. Overall sentiment is strongly positive, but clearer triage, more flexible follow‑up options and upfront cost discussions would address most negatives.
🏥Clinic Specialties
- Orthopaedic surgery (cruciate/ACL repair)
- Dentistry and dental procedures
- Arthritis and senior pet management
- Low-stress handling for anxious pets
- Preventive care and vaccinations
- Nail trims and basic grooming
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate and discuss all treatment options and costs upfront, especially for procedures or dental work.
- If your pet is anxious or difficult to medicate, flag this when booking so the team can plan low‑stress handling or alternatives.
- Book ahead for time‑sensitive needs and call to confirm urgent availability; for end‑of‑life or export requirements, check the clinic’s capacity in advance.
- If investigating issues like suspected UTIs, ask for a urine sample container so you can provide a sample from home if needed.
- For simple services (e.g., nail trims), clarify whether a full consult will be added and why, before proceeding.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
49 Albion Road Parking
275mAlbion Station Car Park
317mAlbion station park 'n' ride
375mP+R Albion Station
377m60 Hudson Road Car Park
382mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Albion Veterinary Surgery is at 97 Albion Road, Albion QLD 4010, a short walk from Albion train station. It’s about a 4-minute walk (train) from Albion station (~312 m) and around a 13-minute walk from Windsor station (train, ~1.0 km). If you’re driving, nearby parking includes 49 Albion Road Parking (about 3 minutes’ walk), Albion Station Car Park (about 4 minutes’ walk, 24h), and the Albion station park 'n' ride (about 5 minutes’ walk).
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–1:00 pm, and closed on Sundays. Hours may change on public holidays, so call ahead to confirm.
You can reach the clinic on (07) 3357 7849 or via their website at https://albionvetsurgery.com.au/.
Book by calling the clinic or visiting their website to request an appointment. For time‑sensitive needs, book ahead; for urgent situations, call to confirm same‑day availability.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and case, so call the clinic for a current consultation quote. For any procedure (such as surgery or dental work), ask for an itemised written estimate covering tests, medications and follow‑up costs. If you have pet insurance, ask your insurer about claiming options; some clinics support gap claims or payment plans, but availability varies.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
Services highlighted include orthopaedic surgery (including cruciate/ACL repair), dentistry and dental procedures, arthritis and senior pet management, low‑stress handling for anxious pets, preventive care and vaccinations, plus nail trims and basic grooming.
Yes—nearby options include 49 Albion Road Parking (~3 minutes’ walk), Albion Station Car Park (~4 minutes’ walk, 24h), and the Albion station park 'n' ride (~5 minutes’ walk).
Pet owners rate the clinic 4.6 out of 5 from 176 reviews, praising the friendly, compassionate team, clear explanations, gentle handling of anxious pets, thorough care with good outcomes, and strong follow‑up and communication. Some reviewers raised concerns about pricing, occasional availability or communication issues in urgent situations, and isolated questions about clinical decisions or aftercare.
Let the clinic know at booking if your pet is anxious or hard to medicate so the team can plan low‑stress handling or alternatives. You can also discuss the appointment timing and any strategies they recommend to reduce stress on the day.
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