76 reviews
4/957 Beenleigh Road, Runcorn QLD 4113
#catOnlyClinic#lowStressEnvironment#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and the vets’ thorough examinations and clear explanations. Many noted quick access for urgent issues or same‑day procedures, thoughtful follow‑up calls, and gentle, anxiety‑aware handling of nervous pets. Several appreciated transparent discussions about options and, in some cases, helpful guidance on saving costs and efficient insurance processing. Cat‑friendly touches and easy parking were also mentioned.
💬Common Feedback & Suggestions
While the majority of reviews are positive, a recurring concern was pricing, with several owners feeling quotes were high or that there was upselling compared with other clinics. A few reviewers reported communication or admin slip‑ups (appointment errors, delays, difficulty obtaining records), and one serious account alleged a surgical mistake. There were isolated comments about front‑desk manner, being kept waiting, or being asked to wait outside in hot weather. These were in the minority but suggest room for clearer estimates, smoother admin, and consistent communication.
🏥Clinic Specialties
- Dentistry and dental procedures
- General surgery and same‑day procedures
- Exotic and avian medicine
- Senior pet care and end‑of‑life support
- Emergency and urgent care triage
- Cat‑friendly care and facilities
🏷️Keywords
#compassionateCare#friendlyTeam#thoroughExplanations#followUpCalls#sameDayAppointments#gentleHandling#anxietyAware#exoticPets#dentalCare#emergencyTriage#priceTransparency#pricingConcerns#adminErrors#easyParking#catFriendlyArea
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised quote and discuss all diagnostic and treatment options upfront, as pricing experiences varied across reviews.
- If your pet is unwell, call early—many reviewers were accommodated for same‑day or urgent visits.
- Let the team know if your pet is anxious or reactive; reviewers found the staff very supportive and low‑stress in their handling.
- Bring your pet insurance details—several owners reported smooth claims handling, with gap‑only payments in some cases.
- For cats, request the cat‑friendly waiting area to help reduce stress before the consult.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Compton Road Veterinary Surgery is at 442 Compton Road, Stretton QLD 4113, in Brisbane, and it serves nearby Runcorn. The nearest public transport is Fruitgrove train station (about a 23‑minute walk), with Runcorn train station about 27 minutes on foot; as both are a fair walk, driving or catching a bus planned via Google Maps is usually easier. Street parking is typically available near the clinic—check local signage for time limits.
They’re open Monday to Friday 8:00 AM – 6:00 PM and Saturday 8:00 AM – 1:00 PM; Sunday closed. Hours can change on public holidays, so call ahead to confirm.
You can call the clinic on (07) 3711 3100 or visit their website at https://mustcarevets.com.au/compton-road/ for more information.
To book, call the clinic during opening hours, or visit their website to check current booking options and availability. For urgent concerns, call to enquire about same‑day availability.
Consultation fees in Australia aren’t regulated or covered by Medicare, so prices vary by clinic and case. Call the clinic for a current quote, and if a procedure is recommended, ask for an itemised written estimate. If after‑hours care is offered, note that fees are typically higher outside standard hours. Pet insurance may help with eligible costs, and some clinics use gap claims or payment plans—ask what’s available and any pre‑approval needed.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans (e.g. VetPay, Afterpay, GapOnly). Call ahead to confirm what this clinic accepts on the day.
They provide emergency and urgent care triage, so call ahead for advice if your pet needs urgent attention during opening hours. For after‑hours help, phone first for guidance; if the clinic is closed, you may need to attend a 24/7 emergency hospital in Brisbane.
Based on the clinic’s summary, services include dentistry and dental procedures, general surgery and same‑day procedures, exotic and avian medicine, senior pet care and end‑of‑life support, emergency/urgent care triage, and cat‑friendly care and facilities.
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Last updated: 30 June 2026