Northgate Veterinary Surgery

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team’s compassion, professionalism and deep expertise, with many long‑term clients spanning 5–35 years. Reviews highlight thorough check‑ups, clear explanations and non‑pushy advice, alongside gentle handling that makes pets (including nervous animals) feel at ease. Many noted excellent outcomes, including life‑saving care and attentive management of complex or chronic issues, plus helpful follow‑ups and reminders. The clinic also fits pets in at short notice and provides caring support around end‑of‑life decisions.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, with only a few concerns raised. A handful of owners felt pricing could be high at times (e.g., consults required for medication refills or paying for a consult that felt brief), and one person felt their pet’s assessment wasn’t thorough and that they were dismissed. There were isolated complaints about difficulty reaching a vet or getting follow‑up, and one comment about the clinic having an odour. Otherwise, most feedback emphasised strong satisfaction.

🏥Clinic Specialties

  • Emergency and urgent fit-ins
  • Dentistry and periodontal disease detection
  • Surgery and postoperative care
  • Geriatric and end-of-life care
  • Preventative care and vaccinations with reminders
  • Avian and bird care

🏷️Keywords

#compassionateCare#friendlyStaff#longTermLoyalty#thoroughExams#clearCommunication#nonPushyAdvice#emergencyFitIns#lifeSavingCare#followUpAndReminders#goodWithCatsAndDogs#dentalCare#endOfLifeSupport#pricingTransparency#pricingConcerns#shortNoticeBookings#occasionalOdour

Overall Ratings

🐾Tips for Pet Owners

  • For busy periods (e.g., around Christmas) book ahead, though the clinic often fits in urgent cases at short notice.
  • If cost is a concern, ask for itemised estimates up front—reviews note they discuss fees and options clearly.
  • Confirm the clinic’s policy for repeat medications, as some refills may require bringing your pet in for a check.
  • During routine visits, request a dental check—several owners reported periodontal issues were picked up early here.
  • New pet owners may benefit from the puppy pack and reminder system to stay on top of vaccinations and preventatives.
📊 **Overall Ratings** - Medical Expertise: 98% satisfied - Service Attitude: 95% satisfied - Convenience: 75% satisfied - Pricing: 60% satisfied - Cleanliness: 67% satisfied - Recommendability: 92% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team’s compassion, professionalism and deep expertise, with many long‑term clients spanning 5–35 years. Reviews highlight thorough check‑ups, clear explanations and non‑pushy advice, alongside gentle handling that makes pets (including nervous animals) feel at ease. Many noted excellent outcomes, including life‑saving care and attentive management of complex or chronic issues, plus helpful follow‑ups and reminders. The clinic also fits pets in at short notice and provides caring support around end‑of‑life decisions. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, with only a few concerns raised. A handful of owners felt pricing could be high at times (e.g., consults required for medication refills or paying for a consult that felt brief), and one person felt their pet’s assessment wasn’t thorough and that they were dismissed. There were isolated complaints about difficulty reaching a vet or getting follow‑up, and one comment about the clinic having an odour. Otherwise, most feedback emphasised strong satisfaction. 🏥 **Clinic Specialties** - Emergency and urgent fit-ins - Dentistry and periodontal disease detection - Surgery and postoperative care - Geriatric and end-of-life care - Preventative care and vaccinations with reminders - Avian and bird care 🏷️ **Tags** #compassionateCare #friendlyStaff #longTermLoyalty #thoroughExams #clearCommunication #nonPushyAdvice #emergencyFitIns #lifeSavingCare #followUpAndReminders #goodWithCatsAndDogs #dentalCare #endOfLifeSupport #pricingTransparency #pricingConcerns #shortNoticeBookings #occasionalOdour 🐾 **Tips for Pet Owners** - For busy periods (e.g., around Christmas) book ahead, though the clinic often fits in urgent cases at short notice. - If cost is a concern, ask for itemised estimates up front—reviews note they discuss fees and options clearly. - Confirm the clinic’s policy for repeat medications, as some refills may require bringing your pet in for a check. - During routine visits, request a dental check—several owners reported periodontal issues were picked up early here. - New pet owners may benefit from the puppy pack and reminder system to stay on top of vaccinations and preventatives.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(07) 3266 9992
Official website
northgatevet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜18:00
08:30〜12:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

98 Ridge Street, Northgate QLD 4013

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Parking

P+R Northgate Station

316m
186A Gympie St, Northgate QLD 4013, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Northgate Veterinary Surgery is at 98 Ridge Street, Northgate QLD 4013. It’s about a 6‑minute walk from Northgate train station, and around 12 minutes from Virginia station. If you’re driving, the P+R Northgate Station car park is roughly a 4‑minute walk (about 316 m) from the clinic.

They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:30 am–12:00 pm; closed on Sundays. Hours may vary on public holidays, so call ahead to confirm.

You can contact Northgate Veterinary Surgery on (07) 3266 9992. For more information, visit http://www.northgatevet.com.au/.

To book an appointment, call the clinic during opening hours. For urgent cases they often fit pets in at short notice, but it’s best to book ahead during busy periods.

Consultation fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so costs vary by clinic and case. Call the clinic for a current quote, and ask for an itemised written estimate for any procedures. If budgeting is a concern, consider pet insurance; some clinics also offer payment-plan options or pet‑insurance gap claims (e.g., VetPay, Afterpay, GapOnly)—ask what’s available.

Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some can process pet‑insurance gap claims or offer payment plans. Please call ahead to confirm what this clinic accepts on the day.

They provide emergency and urgent fit‑ins during opening hours. For after‑hours or life‑threatening emergencies when the clinic is closed, call ahead to confirm options or head to a 24/7 emergency hospital.

Yes—P+R Northgate Station parking is about a 4‑minute walk (approximately 316 m) from the clinic. Allow a little extra time to park during peak commuter periods.

The clinic’s services include emergency and urgent fit‑ins, dentistry and periodontal disease detection, surgery with postoperative care, geriatric and end‑of‑life care, preventative care and vaccinations with reminders, and avian (bird) care.

Pet owners rate Northgate Veterinary Surgery 4.7/5.0 from 148 reviews, praising compassionate, professional care, thorough check‑ups, clear explanations and gentle handling—even with nervous pets. Many mention excellent outcomes, attentive management of complex or chronic issues, helpful follow‑ups and reminders, and being fit in at short notice. A few noted pricing felt high at times or that some consults felt brief, with isolated comments about difficulty reaching a vet, delayed follow‑up, and an odour in the clinic.

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Source: Google Maps
Last updated: 30 June 2026