Greencross Vets Kedron
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being caring, empathetic and professional, with clear explanations and regular updates during treatment. Many highlighted strong outcomes across emergencies and routine care alike, including surgeries (such as TPLO), wound management, skin and ear issues, dental work and sensitive end‑of‑life support. Several noted excellent handling of anxious or reactive pets and appreciated thorough communication and options, including when the clinic was busy.
💬Common Feedback & Suggestions
While reviews are largely positive, a noticeable minority reported concerns. Some cited diagnostic issues or limited investigations during emergencies, as well as inconsistent communication and occasional rudeness from reception, poor wait‑time updates, booking mix‑ups and phones going unanswered. Pricing drew mixed feedback: a number of reviewers felt quotes and medication plans were high or included upsells or unexpected charges, and a few advised checking receipts. A couple of comments mentioned long waits or delays and one-off issues with grooming/shaving around treated areas.
🏥Clinic Specialties
- After-hours and emergency care
- Orthopaedic surgery (TPLO cruciate repair)
- Dentistry and dental procedures
- Behavioural medicine and anxiety management
- Dermatology and allergy management
- Compassionate end-of-life care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For emergencies or after-hours visits, call ahead and ask about expected wait times and triage, as communication around waits was mixed in reviews.
- Request an itemised estimate and discuss alternatives (e.g., sedation or anaesthesia) before proceeding; several reviewers advised clarifying costs to avoid surprises.
- If your pet is anxious or reactive, let the team know in advance—reviewers reported good low-stress handling, separate cat areas and calming aids when flagged.
- Double-check your booking confirmation (email/SMS) and arrive a little early to avoid the occasional scheduling mix-up mentioned.
- If you use Healthy Pets Plus, ask which discounts apply to your visit and review the invoice before paying; it saved some owners money.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜18:00 | |||||||
| 08:00〜13:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Alice Street Park
153mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Kedron is at 561 Gympie Rd, Kedron QLD 4031. The nearest public transport is Eagle Junction train station, about a 37‑minute walk away, so driving or taking a bus is usually more practical—use Google Maps to plan the best bus route. For drivers, Alice Street Park is a nearby 24‑hour car park about a 2‑minute walk (~153 m) from the clinic.
They’re open Monday to Friday 7:30 am–6:00 pm and Saturday 8:00 am–1:00 pm; closed Sunday. Hours may vary on public holidays, so call ahead to confirm.
You can call the clinic on (07) 3350 1333 or visit their website: https://www.greencrossvets.com.au/vets/kedron/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=kedron
You can book online via the clinic’s website or call the clinic to arrange a time. For urgent or after‑hours cases, call ahead before you set off so the team can advise on triage and expected wait times.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary—call the clinic for a current quote. For any procedure, ask for an itemised written estimate. As they offer after‑hours and emergency care, be aware that after‑hours fees are typically higher. Consider whether pet insurance could help with costs, and ask generally about any payment‑plan options if needed.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
Yes—after‑hours and emergency care are listed among their services; call ahead for advice, triage and expected wait times, and note that after‑hours surcharges are common.
Yes—Alice Street Park is about a 2‑minute walk (~153 m) from the clinic and is open 24 hours.
Based on recent reviews and the clinic’s summary, services highlighted include after‑hours and emergency care, orthopaedic surgery (including TPLO cruciate repair), dentistry and dental procedures, behavioural medicine and anxiety management, dermatology and allergy management, and compassionate end‑of‑life care.
The clinic is well‑reviewed at 4.5/5.0 from 353 reviews, with owners praising caring, empathetic vets and nurses, clear communication and strong outcomes across emergencies, surgeries, dental work and sensitive end‑of‑life support, including gentle handling of anxious pets. Some feedback notes occasional diagnostic or communication issues, reception rudeness, booking mix‑ups, long waits and mixed views on pricing—several owners suggest double‑checking quotes and invoices.
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