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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s exceptionally caring, compassionate team and the vets’ strong medical skills. Many noted clear explanations, regular updates and follow‑up calls, and a willingness to squeeze in urgent cases, stay after hours or take calls on weekends and holidays. Several accounts mention excellent surgical outcomes and effective management of chronic and complex conditions, with pets returning markedly improved. Pricing was frequently described as reasonable or affordable, reinforcing a sense of trust and value.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. Minor concerns mentioned include the clinic being busy at times and a small number of administrative issues (lost scripts/records) and communication mishaps, including one complaint about a clipping/grooming instruction not being followed and charges queried. A few reviewers suggest confirming details in writing and double‑checking records when transferring between vets. Overall, the tone remains highly favourable with strong loyalty and recommendations.
🏥Clinic Specialties
- Emergency and after‑hours support
- Orthopaedic and soft‑tissue surgery
- Senior care and compassionate home euthanasia
- Exotic and avian/small‑pet care (guinea pigs, chickens, birds)
- Puppy preschool and behaviour support
- Tick, snake and parasite treatment
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your case is urgent, call ahead—reviewers were often squeezed in the same day or seen after hours.
- Discuss procedures and costs upfront; the team is happy to explain options and provide clear guidance.
- Be specific about any grooming or clipping preferences to avoid misunderstandings.
- If you’re transferring from another vet, bring copies of your pet’s records and confirm updates have been received.
- Ask for updates if your pet is staying in—owners report regular phone check‑ins and follow‑ups.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Brookfield Veterinary Surgery is at 300 Rafting Ground Rd, Brookfield QLD 4069. As Brookfield is a rail‑sparse outer suburb with no train/metro/light‑rail station within walking distance, driving is usually the easiest way to get there. Check Google Maps for the nearest bus route if you’re using public transport. Street parking is typically available near the clinic—please check local signage.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–1:00 pm, and closed on Sunday.
You can contact Brookfield Veterinary Surgery on (07) 3374 1477. You can also visit their website at http://www.brookfieldvet.com.au/ for clinic information.
To book, call the clinic during opening hours; if your pet’s issue is urgent, call ahead as reviewers report they’re often able to squeeze in same‑day or after‑hours cases. If you’re transferring from another vet, bring copies of your pet’s records.
Consultation fees vary because veterinary pricing in Australia isn’t government‑regulated and Medicare doesn’t cover pets. Call the clinic for a current quote, and ask for an itemised written estimate for any procedure or surgery. If after‑hours care is needed, be aware that fees are typically higher. Pet insurance can help with eligible costs, and some clinics use payment‑plan or gap‑claim options—ask what’s available when you call.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go payments (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
Yes—reviews and the clinic’s service summary indicate emergency and after‑hours support is available. Call ahead for advice and availability, and note that after‑hours fees are generally higher.
Based on the clinic summary, services include orthopaedic and soft‑tissue surgery, senior care and compassionate home euthanasia, emergency/after‑hours support, puppy preschool and behaviour support, exotic and avian/small‑pet care, and tick, snake and parasite treatment.
Yes, they see exotics and small pets, including guinea pigs, chickens and birds.
Pet owners rate the clinic 4.9/5.0 from 173 reviews, praising compassionate care, clear communication, skilled vets and reasonable pricing. Feedback highlights regular updates and follow‑ups, successful surgical outcomes and help with complex cases. A few noted busy periods and occasional admin mix‑ups, so it’s wise to confirm details in writing when needed.
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