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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, attentiveness and clear communication. Vets are described as thorough, knowledgeable and compassionate, with many noting thoughtful follow‑up calls and checks after visits. Pets, including anxious or reactive ones and first‑timers, were made to feel comfortable, and several reviewers mentioned good outcomes after treatment or surgery. Easy booking and occasional same‑day squeeze‑ins were also appreciated.
💬Common Feedback & Suggestions
While reviews are largely positive, a minority reported issues worth noting. Some mentioned rude or unhelpful reception interactions, booking glitches or mix‑ups, and difficulty being seen promptly during urgent situations. A few felt pressured by recommendations such as sedation for nail trims or unnecessary procedures, and some perceived pricing as high for certain services. There were isolated cleanliness concerns (e.g., soiled pets, swabs on the floor) and a small number of reports of misdiagnosis or labelling errors.
🏥Clinic Specialties
- Preventive care and vaccinations
- Soft tissue surgery and desexing
- Dermatology and allergy management
- Emergency and urgent care triage
- Dental procedures and oral health
- Behaviour‑friendly handling for anxious pets
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book online or call ahead to secure a time, and consider confirming by phone to avoid any booking glitches.
- Ask for an itemised estimate before procedures; reviewers say the team usually provides costs upfront.
- Allow extra time for parking; there’s street parking and some undercover options but it can be tight at times.
- If your pet is anxious or reactive, let the team know in advance—they’re experienced at gentle, confidence‑building handling.
- For urgent issues, phone first; they can sometimes squeeze you in or access your records at another nearby sister clinic if needed.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
MacTaggarts Residents only parking
181mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Teneriffe is at 29 Florence Street, Teneriffe QLD 4005. It’s about a 19‑minute walk from Bowen Hills train station (train). If you’re driving, allow time for street parking around Florence Street; there are some undercover options nearby, and the MacTaggarts Residents only parking about a 2‑minute walk away is restricted to residents. Alternatively, check Google Maps for a suitable bus route.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–1:00 pm; Sunday closed.
Call (07) 3257 1099 or visit their website: https://www.greencrossvets.com.au/vets/teneriffe/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=teneriffe
You can book online via the clinic’s website or call to secure a time. For urgent issues, phone first as they can sometimes squeeze you in, and consider confirming by phone to avoid any booking glitches.
Veterinary fees in Australia aren’t regulated and vary by clinic, and Medicare does not cover pets. For the current consultation fee, please call the clinic directly and ask for an itemised written estimate for any procedures. If you use pet insurance, ask about on‑the‑spot gap claims, and whether payment‑plan options (e.g. VetPay, Afterpay) are available, as offerings differ between clinics. If you need an after‑hours emergency hospital, be aware fees are typically higher.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans. As payment options can vary by location, please call ahead to confirm what this clinic accepts.
They provide urgent care triage during opening hours and may be able to fit in emergencies—call ahead for advice. They do not list after‑hours services; for issues outside opening hours, phone first for guidance and attend a 24/7 emergency hospital if necessary.
Yes—there’s street parking around Florence Street, but it can be tight at times, and there are some nearby undercover options. The closest marked car park is MacTaggarts Residents only parking (about a 2‑minute walk), which is restricted to residents, so plan extra time to find a suitable spot.
Services highlighted include preventive care and vaccinations, soft tissue surgery and desexing, dermatology and allergy management, dental procedures and oral health, behaviour‑friendly handling for anxious pets, and emergency/urgent care triage.
They’re rated 4.6 out of 5 from 187 reviews, with owners praising the team’s kindness, thorough and knowledgeable vets, clear communication and helpful follow‑up calls. Some feedback mentions occasional reception or booking glitches, perceived high pricing for some services, isolated cleanliness concerns, and delays during busy urgent periods.
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