Greater Springfield Veterinary Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and gentle handling, especially around difficult end‑of‑life visits, with thoughtful touches like quiet rooms, candles and keepsake paw or nose prints. Many noted clear communication and frequent updates during procedures and hospital stays, and felt their pets were in skilled hands. Several reviewers highlighted being squeezed in at short notice, helpful weekend/public‑holiday support and extended hours. A number also mentioned good value through the membership program.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, pricing drew mixed feedback, with some feeling consults, tests and medications were expensive, price rises were steep, or after‑hours/revisit fees weren’t clearly explained. A few comments mentioned brusque or rude reception experiences and occasional access issues, such as being turned away without an appointment or no vet on duty despite being open. There was one very serious report of a fatal complication following a routine desexing, and isolated concerns about accuracy (e.g., kitten sexing). Overall sentiment is very favourable, but clearer itemised quotes, fee transparency and consistent emergency triage expectations would address the main concerns.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Emergency and urgent care (ticks, snake bites, cane toad exposure)
- Soft-tissue surgery and lump removals
- Dentistry and dental procedures
- Chronic and senior pet care management
- Exotic small-mammal care (rats)
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent cases; they often fit pets in quickly, but some reviewers noted triage limits at times.
- Ask for an itemised quote and clarify any after‑hours or revisit fees before proceeding to avoid bill surprises.
- If cost is a concern, discuss which diagnostics are essential and consider the membership program that several owners found saved money.
- For euthanasia or palliative visits, request a quiet room and keepsakes (paw/nose prints) if that would help your family.
- Let the team know about allergies or special needs (e.g., treat restrictions or anxiety) as they tailor their approach accordingly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜18:00 | |||||||
| 07:00〜20:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greater Springfield Veterinary Hospital is at 1/21 Technology Drive, Augustine Heights QLD 4300. It’s about a 14‑minute walk from Springfield Central train station (train). If you’re driving, street parking is typically available on Technology Drive and nearby streets—please check local signage. For the easiest route, enter the address into Google Maps for driving or public transport options.
They’re open 7:00 am–8:00 pm on weekdays and 7:00 am–6:00 pm on weekends. Weekly hours: Monday: 7:00 am–8:00 pm; Tuesday: 7:00 am–8:00 pm; Wednesday: 7:00 am–8:00 pm; Thursday: 7:00 am–8:00 pm; Friday: 7:00 am–8:00 pm; Saturday: 7:00 am–6:00 pm; Sunday: 7:00 am–6:00 pm.
You can contact the clinic on (07) 3288 1574. You can also find information and updates on their website: https://springfielddistrictvets.com.au/
To book an appointment, please call the clinic. For urgent cases, call ahead so the team can advise on triage and availability; you can also use the website to enquire.
Consultation fees vary because veterinary prices in Australia aren’t government‑regulated, and Medicare doesn’t cover pets. For an up‑to‑date consultation fee, call the clinic, and if your pet needs a procedure, ask for an itemised written estimate beforehand. If you’re seen after hours or urgently, fees are typically higher. Pet insurance and third‑party payment‑plan options exist in Australia, so consider discussing what might apply to your situation.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts before your visit.
They provide urgent and emergency care during their opening hours and often fit urgent cases in—please call ahead for triage. They manage issues like tick paralysis, snake bites and cane toad exposure. The clinic is not listed as 24/7; if it’s outside opening hours or life‑threatening, seek a 24/7 emergency vet.
Yes—street parking is usually available on Technology Drive and surrounding streets; please check signage. No nearby paid car park was identified.
Key offerings include end‑of‑life and euthanasia support, emergency and urgent care (ticks, snake bites, cane toad exposure), soft‑tissue surgery and lump removals, dentistry and dental procedures, chronic and senior‑pet care, and exotic small‑mammal care (rats).
Pet owners rate the clinic 4.7/5 from 581 reviews, praising compassionate care (especially around end‑of‑life), clear communication and frequent updates, clean facilities, and helpful extended hours; several mentioned savings via a membership program. Common feedback included mixed views on pricing and a desire for clearer itemised quotes and consistent emergency triage expectations.
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