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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and clear, thorough explanations at every visit. Many highlighted excellent outcomes and careful handling of anxious pets, plus outstanding follow‑up communication. The clinic is often commended for strong expertise with birds, guinea pigs and reptiles, as well as kind support during end‑of‑life care. Several reviewers also mentioned fair, transparent pricing and easy parking.
💬Common Feedback & Suggestions
While the tone is largely positive, a minority reported inconsistent experiences, such as seeing different vets, varying prices for similar services, or feeling their concerns weren’t fully heard. A few flagged longer waits or strict enforcement when clients arrived late, and one person noted an appointment cancelled at short notice. There were isolated criticisms about dosing/diagnosis and not being allowed to accompany pets for parts of visits, and a small number felt prices were high or disputed charges. One serious complaint alleged rough handling of a dog, contrasting with many reports of gentle care.
🏥Clinic Specialties
- Exotic and avian medicine
- Guinea pig and small mammal care
- Reptile medicine (bearded dragons, turtles)
- Compassionate end-of-life care and euthanasia
- Behaviour and handling support for anxious pets
- Dentistry and dental procedures
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you prefer continuity, request appointments with the same vet when booking.
- Arrive a little early to avoid any lateness issues and allow a buffer for occasional wait times.
- Ask for an itemised estimate and discuss budgets upfront to keep pricing clear and avoid surprises.
- If you want to be present for simple procedures or injections, confirm the clinic’s policy ahead of time.
- For birds, reptiles or small mammals, mention the species when booking and request an exotics‑experienced vet.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Shop 22, Murrumba Downs Shopping Centre, Cnr Dohles Rocks Road and Goodrich Road, West Murrumba Downs QLD 4503
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vet MD is at Shop 22, Murrumba Downs Shopping Centre, Cnr Dohles Rocks Road and Goodrich Road, West Murrumba Downs QLD 4503. The closest public transport is Murrumba Downs train station, about a 29‑minute walk, with Kallangur train station about a 30‑minute walk. As both are a fair distance, consider driving or planning a bus trip via Google Maps. Street parking is typically available in this suburb—check local signage.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–1:00 pm, and closed on Sunday.
You can call (07) 3482 4508 or visit http://www.vetmd.com.au/ for more information.
The easiest way is to call the clinic to book an appointment, or visit their website to see current options. If you prefer continuity of care, ask to see the same vet when you book, and if you have a bird, reptile or small mammal, mention the species so you’re scheduled with an exotics‑experienced vet.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and service. Call the clinic for a current consultation fee and ask for an itemised written estimate for any procedures to avoid surprises. Many pet owners use pet insurance, and some clinics offer payment plans or gap claims—ask what options are available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts.
Street parking is typically available in Murrumba Downs near the shopping centre—be sure to check local signage. No nearby paid car park was identified.
Based on recent reviews and clinic highlights, services include exotic and avian medicine, guinea pig and small mammal care, reptile medicine (e.g., bearded dragons and turtles), compassionate end‑of‑life care and euthanasia, behaviour and handling support for anxious pets, and dentistry and dental procedures.
Yes—pet owners frequently praise the team’s expertise with birds, guinea pigs and reptiles (including bearded dragons and turtles). When booking, mention your pet’s species so you can be scheduled with an exotics‑experienced vet.
Vet MD is rated 4.7 out of 5 from 298 reviews, with strong feedback on medical expertise, compassionate staff, clear explanations, gentle handling of anxious pets, good outcomes, fair and transparent pricing, easy parking and a clean clinic. A minority mention inconsistencies such as varying prices, longer waits or strict lateness policies, occasional short‑notice cancellations, and isolated concerns about handling or diagnosis.
Map
Clinic Address
Shop 22, Murrumba Downs Shopping Centre, Cnr Dohles Rocks Road and Goodrich Road, West Murrumba Downs QLD 4503
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