346 reviews
2/2-8 Sheppards Drive, Greenbank QLD 4124
#compassionateCare#brachycephalicExpertise#surgicalSkills+13
What owners report about visiting
2 community reports｜1/5 details added｜Updated 8/2
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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1 owners want to know
How is pricing calculated?
Anonymous · 2026-08-03 05:33
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate staff and the way the team follows up after visits, including check-in calls. Many highlighted being fit in at short notice and supported during emergencies (even on Sundays), along with good outcomes from procedures like dentistry and lump removals. Several reviewers also mentioned fair or excellent pricing and trusted the clinic for reproductive work and litters.
💬Common Feedback & Suggestions
A recurring theme was uneven customer service and communication at times, including brusque or dismissive front-desk interactions, lack of clear explanations, and delayed or missed follow-up on test results. Some reported long waits, a crowded waiting room, and poor mobile reception inside. Pricing drew mixed views: while many found fees reasonable, others—especially breeders—felt pressured by policies (e.g., frequent progesterone testing), queried higher-than-expected costs, or perceived unnecessary tests. Isolated but serious complaints included rough handling, confusion over personal belongings after euthanasia, and one emergency case being redirected due to closing time.
🏥Clinic Specialties
- Canine reproductive services (progesterone testing, semen collection, C-sections)
- Dentistry and dental extractions
- Soft tissue surgery (lump removals)
- Emergency and urgent care (short-notice and Sunday support)
- End-of-life and euthanasia care
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughFollowUp#emergencySupport#shortNoticeAppointments#surgicalSkill#dentalCare#reproductiveServices#affordablePricing#pricingConcerns#clearCommunication#rudeReceptionist#longWaits#crowdedWaitingRoom#poorMobileReception#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and allow extra time as the clinic can be very busy and waits do occur.
- Ask for clear explanations of any tests, injections, and costs before proceeding, especially for breeding-related care.
- If you’re a breeder, clarify the progesterone testing and C-section protocol, timing, and fees in advance to plan travel and budget.
- In an emergency, call first to confirm they can handle the case immediately (and whether you should go directly to an emergency hospital).
- Bring your insurance details in print and a reliable payment method, as mobile reception inside can be poor.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜12:00 | |||||||
| 09:00〜15:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greenbank Vet Hospital is at 412-414 Middle Road, Greenbank QLD 4124. As this is a rail-sparse outer suburb with no train or light-rail station within easy walking distance, driving is usually the easiest option. Street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and walking directions.
Greenbank Vet Hospital is open Monday to Friday 8:00 AM – 6:00 PM, Saturday 9:00 AM – 3:00 PM, and Sunday 9:00 AM – 12:00 PM.
You can contact Greenbank Vet Hospital on (07) 3802 1155 or via their website at https://greenbank.vet/.
You can book by calling the clinic or using the online options on their website at https://greenbank.vet/. As the clinic can be busy with occasional waits, book ahead and allow extra time; for urgent cases, call first for advice.
Veterinary fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and over time. For the current consult fee, call the clinic, and for any procedure ask for an itemised written estimate before you proceed. If you need after-hours or urgent care, be aware fees are typically higher. Consider whether your pet insurance or a payment-plan option could help with costs, noting availability varies by provider and clinic.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts, and bring a reliable payment method as mobile reception inside can be poor.
They provide urgent care during opening hours, including Sundays, with short-notice support noted by reviewers; call first to confirm immediate capacity or whether you should go to a 24/7 emergency hospital. After-hours availability can vary and fees are typically higher outside normal hours.
The clinic is noted for canine reproductive services (progesterone testing, semen collection, C-sections), dentistry including extractions, soft tissue surgery such as lump removals, emergency and urgent care, and end-of-life and euthanasia care.
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Source: Google Maps
Last updated: 30 June 2026