185 reviews
Unit 12/25 Samuel Street, Camp Hill QLD 4152
#compassionateCare#friendlyStaff#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being warm, compassionate and exceptionally thorough. Many noted clear explanations, regular updates and follow‑up calls, especially around surgeries, dentals and emergencies, with staff taking extra time for anxious pets. Several reviews highlighted accurate diagnosis, swift treatment and thoughtful end‑of‑life care, alongside transparent discussions of options and costs.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with only a few minor concerns raised. A couple of owners felt vaccination or consult costs were high, and one mentioned paying for a consult when a vaccination couldn’t proceed due to anxiety. There were occasional comments about comfort and logistics (e.g., uncomfortable waiting-room seating in the past and a less practical COVID-era call‑from‑outside process). Otherwise, there were few recurring negatives.
🏥Clinic Specialties
- Dentistry and dental extractions
- Soft tissue surgery and lump removals
- Emergency care and foreign‑body cases
- Senior care and euthanasia support
- Low‑stress handling for anxious pets
- In‑house diagnostics and rapid blood tests
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#clearCommunication#proactiveFollowUp#handlesAnxiousPets#surgicalExpertise#dentalCare#quickDiagnosis#budgetOptions#transparentPricing#cleanFacility#convenientParking#emergencyFitIns#aftercareSupport#highRecommendability
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate and discuss budget-friendly options up front; reviewers say the team is transparent about costs and checks before adding extras.
- If your pet is anxious or reactive, mention it when booking—staff are patient, can accommodate nervous animals and may help avoid busy times or other dogs.
- For procedures like dentals or surgery, keep your phone handy; the clinic often provides progress updates, photos and follow-up calls.
- For urgent issues, call ahead—several owners reported being fitted in quickly, even at short notice.
- Allow a few extra minutes for street parking nearby, which reviewers found easy to access.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Public Bike Parking
741m52 Hume St, Norman Park QLD 4170, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Happy Pets Family Vet is at 520 Old Cleveland Road, Camp Hill QLD 4152. The closest public transport is Norman Park train station, about a 16-minute walk, with Coorparoo train station about a 19-minute walk. If you’re driving, reviewers report street parking is usually easy nearby—allow a few extra minutes to find a spot.
They’re open Monday to Friday 8:00 AM – 6:00 PM and Saturday 8:00 AM – 12:00 PM, and closed on Sunday.
You can call (07) 3067 2101, visit http://www.hpfv.com.au/, or drop in at 520 Old Cleveland Road, Camp Hill QLD 4152.
Book by calling the clinic or visiting their website to request an appointment. For urgent issues, call ahead—owners report the team often fits in emergencies at short notice during opening hours.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for a current quote, and if your pet needs a procedure, ask for an itemised written estimate in advance. If after-hours care is required, be aware those fees are typically higher. Pet insurance can help with eligible claims, and some clinics offer payment-plan options—ask what’s available and what’s accepted.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans—call ahead to confirm what this clinic accepts on the day.
They handle urgent cases and fit-ins during business hours, as noted by reviewers, but no after-hours opening times are listed. For emergencies during hours, call first; for after-hours issues, seek a 24/7 emergency veterinary hospital nearby.
Owners highlight their dentistry (including extractions), soft tissue surgery and lump removals, care for emergencies and foreign-body cases, senior care and euthanasia support, low-stress handling for anxious pets, and in-house diagnostics with rapid blood tests.
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Last updated: 30 June 2026