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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and calm, with many noting friendly reception, clear explanations and gentle handling. Numerous reviews mention being fitted in at short notice or after hours for emergencies, strong follow-up (calls and updates), and good outcomes from treatments and surgeries. Many long-term clients highlight fair, reasonable pricing and say they wouldn’t go anywhere else, with several appreciating the welcoming garden setting.
💬Common Feedback & Suggestions
While most feedback is very positive, a small but vocal minority reported concerns about bedside manner and communication, describing some interactions as brusque or lacking empathy and, in a few cases, disputing diagnoses or feeling euthanasia was suggested too quickly. A couple of reviewers were unhappy with adoption or boarding policies (e.g., vaccination requirements, holding animals), and one noted limited wheelchair accessibility. One-off complaints included feeling upsold or being charged for extras, though these were outweighed by many comments about fair pricing.
🏥Clinic Specialties
- Emergency and after-hours care
- Soft-tissue surgery (e.g. hernia repair, wound suturing)
- Dentistry and dental cleaning/extractions
- End-of-life and palliative care
- Cat rescue and adoption program
- Exotic and reptile medicine (bearded dragons)
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues—reviewers often got same-day or after-hours help when they phoned first.
- If boarding or adopting, confirm vaccination requirements and holding policies in advance to avoid disappointment during busy holiday periods.
- If you or a family member need accessibility support, ring beforehand to discuss assistance as wheelchair access may be limited.
- Ask the vet to walk you through the treatment plan and costs—many reviewers found the team open, upfront and fair on pricing.
- Let staff know if your pet is anxious or sensitive during exams so they can adjust handling; bringing treats can help.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜16:00 | |||||||
| 08:00〜18:30 | |||||||
| 09:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Eatons Hill Shopping Village Car Park
125mWoolworths loading dock
165mEatons Hill Hotel Car Park
225mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Eatons Hill Veterinary Surgery is at Rose Cottage, 622 South Pine Road, Eatons Hill QLD 4037. There’s no train or light-rail station within easy walking distance, so driving is usually best; nearby parking includes Eatons Hill Shopping Village Car Park (about 125 m, ~2 min walk, 24h) and Eatons Hill Hotel Car Park (about 225 m, ~3 min walk, 24h). If using public transport, check Google Maps for the nearest bus route and stop.
They’re open Monday to Friday 8:00 am–6:30 pm, Saturday 8:00 am–4:00 pm, and Sunday 9:00 am–12:00 pm. Hours may change on public holidays, so call ahead to confirm.
Call (07) 3264 7700 to speak with the team. You can also visit http://localvet.com.au/EatonsHill/ for more information.
You can book by calling the clinic or submitting an enquiry via their website; for urgent or after-hours concerns, please call ahead so the team can prepare.
Veterinary fees in Australia aren’t government-regulated and vary by clinic, and Medicare doesn’t cover pets. For a current consultation quote, call the clinic and request an itemised written estimate for any recommended procedures; because after-hours care is available, note that fees are typically higher outside standard hours. If you have pet insurance, check what’s covered and how to claim, and ask about any general payment-plan options that may be available.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
Yes, they assist with emergencies and after-hours cases. For urgent situations, call ahead so the team can prepare; if it’s life‑threatening and the clinic is closed, head to the nearest 24/7 emergency hospital.
Yes—parking is close by at Eatons Hill Shopping Village Car Park (about 125 m, ~2 min walk, 24h) and Eatons Hill Hotel Car Park (about 225 m, ~3 min walk, 24h). Allow a little extra time during busy periods.
Services include emergency and after-hours care, soft-tissue surgery (e.g. hernia repair, wound suturing), dentistry (cleaning and extractions), end-of-life and palliative care, a cat rescue and adoption program, and exotic and reptile medicine (including bearded dragons).
Pet owners rate it 4.5/5.0 from 367 reviews. Many praise the compassionate, friendly team, clear explanations, gentle handling, same-day fit-ins and strong surgical outcomes, often mentioning fair pricing and a welcoming garden setting; some note brusque communication at times, occasional disagreements about diagnoses or euthanasia discussions, and a few accessibility and policy concerns.
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