403 reviews
141 Bryants Road, Loganholme QLD 4129
#compassionateCare#clearCommunication#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team who take time to explain diagnoses, options and costs clearly. Many highlighted strong clinical outcomes, from life‑saving emergency and surgical care to effective tick treatment, dentals and thoughtful palliative support. Reviewers also appreciated the gentle handling of anxious pets, regular follow‑up calls, and a welcoming, clean clinic environment. Long‑term clients noted years of reliable, friendly service and said they would highly recommend the practice.
💬Common Feedback & Suggestions
A minority reported concerns in recent times, citing perceived decline after management/ownership changes, brusque or passive‑aggressive interactions, and unprofessional comments from staff. Several mentioned booking errors, missed call‑backs, long waits, and in one case being refused without an appointment during an emergency. There were also reports of inconsistent diagnoses or unresolved issues requiring second opinions, plus a view from some that the clinic can feel cost‑focused or expensive despite itemised quotes. While most reviews are positive, these patterns suggest opportunities to improve communication, scheduling reliability and consistency of care.
🏥Clinic Specialties
- Emergency and critical care
- Soft tissue surgery
- Dentistry and dental procedures
- Tick paralysis treatment
- Palliative and end-of-life care
- Diagnostic imaging (X-rays) and workups
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExplanations#followUpCalls#emergencyCare#surgeryOutcomes#gentleWithNervousPets#longTermLoyalty#cleanWelcomingClinic#friendlyTeam#pricingConcerns#moneyFocusedPerception#schedulingErrors#longWaits#managementConcerns
Overall Ratings
🐾Tips for Pet Owners
- Confirm your appointment time via text and arrive a little early, as a few reviewers reported booking mix‑ups or delays.
- If costs are a concern, ask for an itemised estimate upfront and consider the VIP/membership program mentioned by several owners.
- Call ahead for urgent cases so the team can prepare and confirm they can see you promptly.
- Let staff know if your pet is anxious; reviewers found the vets and nurses patient and gentle with nervous animals.
- If a problem isn’t improving, seek a prompt recheck or a second opinion—several owners found this helpful.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜19:00 | |||||||
| 08:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VetLove Southside is at 10-12 Atlantic Drive, Loganholme QLD 4129. There isn’t a train or light-rail station within easy walking distance, so it’s best to drive; street parking is typically available nearby (check local signage). Alternatively, use Google Maps to find the most convenient bus route for your trip.
Opening hours are Monday to Friday 7:30 am – 7:00 pm, Saturday 8:00 am – 4:00 pm, and Sunday closed.
You can contact the clinic by phone on (07) 3133 1175 or via their website at https://vetlove.com.au/location/vetlove-southside/.
To book, call the clinic or visit their website’s location page for appointment options. For urgent cases, please call ahead so the team can prepare. Reviewers suggest confirming your appointment time (e.g., via text) and arriving a little early due to occasional reported booking mix-ups or delays.
Consultation fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so prices vary by clinic and by case. For an accurate, current quote, please call the clinic and request an itemised written estimate for any recommended procedures or treatments. If you require after-hours or emergency care, fees are typically higher. If you have pet insurance, ask about claiming options, and note some clinics offer payment plans or gap-only claims (e.g., VetPay, Afterpay, GapOnly)—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans. As payment options vary by clinic, please call ahead to confirm what this clinic accepts.
The team provides emergency and critical care during regular opening hours; for after-hours needs they are not listed as 24/7, so call ahead to confirm availability or search for the nearest 24/7 emergency hospital and phone before you go.
Yes—street parking is typically available around 10-12 Atlantic Drive in Loganholme; please check local signage. No nearby paid car park was identified.
Based on the clinic summary, services include emergency and critical care, soft tissue surgery, dentistry and dental procedures, tick paralysis treatment, palliative and end-of-life care, and diagnostic imaging (X-rays) and workups.
VetLove Southside holds a 4.6/5.0 rating from 179 reviews, with many praising the caring team, clear explanations of diagnoses and costs, gentle handling of anxious pets, strong clinical outcomes (including surgery, tick treatment and palliative support), and a clean, welcoming clinic. Some reviewers reported concerns such as booking errors, long waits, communication issues after management changes, and a perception of high costs despite itemised quotes.
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Last updated: 30 June 2026