What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being warm, gentle and patient, especially with anxious or reactive pets and first-time puppies and kittens. Many highlighted clear explanations, thorough examinations and excellent outcomes in both routine care and emergencies, including life‑saving treatment. People also liked the easy online booking, prompt appointments with little to no waiting, and a tidy, modern clinic with a separate cat area. Several noted good value in some services, with follow‑up calls and included post‑op checks appreciated.
💬Common Feedback & Suggestions
While most feedback was positive, a recurring concern was cost: a few owners felt quotes were high or kept increasing, queried upselling, or found annual vaccinations expensive. A small number reported billing frustrations such as payment being required immediately, not being warned about charges in advance, or quote/reminder errors, and one cited blunt delivery of serious news and inadequate support during a procedure. There were occasional access issues, including being turned away when late or without an appointment, and one reviewer disliked a policy requiring an exam before issuing medication, which added expense. These were outliers against the overall trend but worth noting for clearer communication and expectations.
🏥Clinic Specialties
- Emergency and urgent care
- Desexing and routine surgical procedures
- Puppy and kitten vaccinations and new‑pet consults
- Fear‑free handling of anxious and reactive dogs
- Cat‑friendly care with separate feline space
- Post‑operative follow‑up and support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book online early and aim to arrive a few minutes before your slot, as appointments tend to run on time and late arrivals may not be seen.
- If you’re budget‑conscious, ask for an itemised estimate in advance and discuss lower‑cost alternatives or staged care where appropriate.
- Bring your existing vaccination booklet and ask the team to update it to avoid duplicate records.
- Let reception know if your pet is anxious or reactive; they can meet you outside or use a side entrance and handle them gently.
- Be prepared to pay at the time of service; clarify expected fees and any follow‑up charges before the consult or procedure.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Public Bike Parking
737mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Marsden Veterinary Surgery is at 769 Browns Plains Rd, Marsden QLD 4132. The closest public transport is Kingston train station, about a 36‑minute walk, with Loganlea train station roughly 37 minutes on foot. Because both are a long walk, consider driving or taking a bus and use Google Maps for the best route. If you’re cycling, there’s Public Bike Parking about a 9‑minute walk (approx. 737 m) from the clinic.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–1:00 pm; closed on Sunday.
Call (07) 3200 6045 or visit their website: https://www.marsdenvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
You can book online via their website or call the clinic to arrange a time. Reviews note the online booking is easy and appointments tend to run on time, so try to arrive a few minutes early.
There is no government-published fee schedule for veterinary services in Australia, and Medicare does not cover pets, so consultation fees vary by clinic and case. Call the clinic for a current quote and ask for an itemised written estimate for any procedures. If you need emergency or after-hours care, fees are typically higher. Consider pet insurance, and be aware some clinics offer payment-plan or gap-claim options (e.g. GapOnly, VetPay, Afterpay), but availability varies—ask what’s available.
Most Australian vets accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
They provide emergency and urgent care. For time‑critical issues during opening hours, contact the clinic immediately; if you need help outside these hours, call first to confirm availability, noting after‑hours fees are usually higher.
Specific car parks aren’t listed, so plan for local street parking and check Google Maps and signage when you arrive. There’s also a Public Bike Parking area about a 9‑minute walk (approx. 737 m) from the clinic.
Services highlighted for this clinic include emergency and urgent care, desexing and routine surgical procedures, puppy and kitten vaccinations and new‑pet consults, fear‑free handling for anxious or reactive dogs, cat‑friendly care with a separate feline space, and post‑operative follow‑up and support.
Pet owners rate the clinic 4.7/5.0 from 545 reviews, praising warm, gentle handling (especially of anxious pets), clear explanations, thorough exams, easy online booking, prompt appointments with little waiting, and a clean, modern clinic with a separate cat area and helpful follow‑ups. Some feedback raised cost concerns such as high or changing quotes, upselling worries, immediate payment, and occasional communication issues—less common overall but worth discussing upfront.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds