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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the friendly, caring team and knowledgeable vets who explain things clearly and treat pets gently. Several reviews mention issues being resolved, proactive support during complications, thoughtful updates during hospital stays, and even successful surgery with good follow‑up. Many also appreciated how pets were made comfortable, with some noting same‑day or urgent appointments were accommodated and occasional clear, fair pricing.
💬Common Feedback & Suggestions
Common concerns were upselling or unnecessary procedures, poor communication about costs, and a few instances of cursory assessments or misdiagnosis leading to return visits or worse outcomes. A handful of reviewers reported brusque or unsympathetic interactions (particularly around euthanasia) and unhelpful reception or admin errors, including membership transfer hassles. Some felt prices were high, noted staffing shortages on weekends, and mentioned infection‑control concerns when sick staff were present and a cramped waiting area. Wildlife cases were also declined at closing time in at least one instance.
🏥Clinic Specialties
- Puppy and kitten care, vaccinations and microchipping
- Soft tissue surgery and amputations
- Same-day and urgent appointments
- End-of-life and euthanasia support
- Internal medicine and diagnostics
- Dental cleaning and dental care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate and get consented options before any treatment or tests to avoid surprise charges.
- If you need a rapid appointment, call early and request same‑day or urgent slots; book ahead for weekends due to reported staffing limits.
- If you’re a Healthy Pet Plus member moving from interstate, ask the clinic to contact the program directly to verify/transfer your membership before paying.
- The waiting area can feel small; keep pets leashed and consider checking in by phone and waiting outside or in your car during busy times.
- For end‑of‑life appointments, request a longer consult and discuss your expectations in advance to ensure a compassionate, unhurried process.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Car Park
90mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Mount Gravatt is at 1290 Logan Road, Mount Gravatt, QLD 4122. As there isn’t a train, metro or light‑rail station within easy walking distance, driving is usually simplest or check Google Maps for the nearest bus route. There’s a 24‑hour car park about a 1‑minute walk (around 90 m) from the clinic.
They’re open Monday to Friday 8:00 AM to 6:00 PM, and Saturday 8:00 AM to 12:00 PM; Sunday closed.
You can contact Greencross Vets Mount Gravatt on (07) 3188 1508. You can also visit their website for information: https://www.greencrossvets.com.au/vets/mount-gravatt/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=mount_gravatt
To book an appointment, please call the clinic during opening hours. You can also visit their website for more information or to request an appointment if online booking is available. If you need a rapid appointment, call early and ask about same‑day or urgent slots.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, so call the clinic for a current quote. Medicare doesn’t cover pets, so ask for an itemised written estimate for any procedure or diagnostics before you proceed. If you have pet insurance, check your policy; some vets support gap claims, and some offer payment‑plan options (e.g. VetPay, Afterpay, GapOnly), but availability varies—ask what this clinic can do.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some can process pet‑insurance gap claims or offer payment plans. As options vary by clinic, call ahead to confirm what’s accepted at Greencross Vets Mount Gravatt.
Greencross Vets Mount Gravatt offers same‑day and urgent appointments during opening hours, but it does not list after‑hours services. If your pet needs help outside these times, search for a 24/7 emergency vet in Brisbane and call ahead.
Yes—there’s a 24‑hour car park about a 1‑minute walk (around 90 m) from the clinic. Street parking may also be available nearby; check local signs and time limits.
Services include puppy and kitten care, vaccinations and microchipping, internal medicine and diagnostics, dental cleaning and dental care, soft‑tissue surgery (including amputations), end‑of‑life and euthanasia support, and same‑day/urgent appointments.
Pet owners rate Greencross Vets Mount Gravatt 4.2 out of 5 from 154 reviews. Many praise the friendly, caring team, clear explanations, gentle handling, proactive support during complications, timely updates, and successful surgeries with good follow‑up. Common feedback includes concerns about upselling or unclear costs, occasional rushed or inaccurate assessments, mixed reception experiences, higher prices, weekend staffing limits, a cramped waiting area, and isolated infection‑control concerns.
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