Civic Centre Veterinary Surgery
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the caring, compassionate team who treat pets like their own and take time to explain options. Many describe excellent outcomes from procedures such as desexing, patella surgery, eye surgery after trauma and dental work, with some pets making speedy recoveries or even having their lives saved. Pricing is frequently noted as very reasonable with clear cost options, and several owners mention staff staying back after hours to help. Long‑term clients say they’ve been coming for years and wouldn’t go anywhere else.
💬Common Feedback & Suggestions
A minority of owners report rough or unfriendly handling and condescending communication, with a few serious allegations of misdiagnosis or harmful medication choices. Operational issues also appear at times: one reviewer says they were turned away with an emergency, some mention late appointments, delayed test results or missed callbacks, and one noted high initial charges before fees were reduced. While the overall sentiment is strongly positive, communication, follow‑up and consistency in bedside manner could be improved.
🏥Clinic Specialties
- Soft tissue surgery including desexing and mass/mastectomy
- Orthopaedic surgery such as patella repair and joint reductions
- Eye surgery/enucleation after trauma
- Dentistry and dental cleaning
- Emergency wound and abscess management (staying after hours when needed)
- Geriatric care and end‑of‑life support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and confirm your appointment time, as a few reviewers mentioned late running and missed callbacks.
- If cost is a concern, ask for itemised options—many owners found prices very reasonable and some mentioned payment plans.
- For urgent cases, call first to check availability; the team has stayed after hours for some pets, while one reviewer reported being turned away in an emergency.
- Discuss your pet’s handling needs up front to avoid stress, especially if your animal is anxious or sensitive.
- Before leaving after a procedure, request clear written post‑operative instructions and follow‑up timelines.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:00 | |||||||
| 08:30〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Civic Centre Veterinary Surgery is at Shop 11, 37 Corsair Avenue, Inala QLD 4077. The nearest public transport is Richlands train station, about a 33‑minute walk (approximately 2.7 km), so driving or taking a bus is usually more practical. Street parking is typically available near the clinic—please check local signage for time limits.
The clinic is open Monday to Friday 8:30 am–5:00 pm and Saturday 8:30 am–12:00 pm; it’s closed on Sunday.
You can contact Civic Centre Veterinary Surgery on (07) 3372 7699 and via http://www.civiccentrevets.com.au/.
Book by calling the clinic during opening hours. For urgent cases, call first to check availability, and if you’re booking surgery or dental work, ask about pre‑visit instructions and request an itemised estimate.
There is no government‑published fee schedule for vets in Australia and Medicare does not cover pets, so consultation costs at Civic Centre Veterinary Surgery can vary—call the clinic for a current quote. For procedures, ask for an itemised written estimate. If after‑hours or emergency care is required, fees are typically higher. Consider pet insurance and, if needed, general payment‑plan options (e.g., VetPay or Afterpay); ask the clinic what they accept.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); call ahead to confirm what this clinic accepts. Some clinics also support pet‑insurance gap claims or payment plans—ask when you book.
The regular hours are Mon–Fri 8:30 am–5:00 pm and Sat 8:30 am–12:00 pm; reviews note the team has stayed after hours for some urgent cases, but availability isn’t guaranteed—call first. If you can’t reach them or it’s outside hours, seek a 24/7 emergency vet hospital in Brisbane.
The clinic provides soft tissue surgery (including desexing and mass/mastectomy), orthopaedic surgery such as patella repair and joint reductions, eye surgery/enucleation after trauma, dentistry and dental cleaning, emergency wound and abscess management, and geriatric care and end‑of‑life support.
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