4.3
187 reviews
9 Pine Mountain Rd, North Ipswich QLD 4305
#compassionateCare#friendlyStaff#knowledgeableVets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and vets who take time to explain options clearly and show great patience, especially with shy, anxious and rescue animals. Many highlighted knowledgeable care across check-ups, vaccinations, routine surgery and tricky cases, plus thoughtful follow-up calls and a focus on value rather than pushing the most expensive options. Several reviewers also mentioned quick appointments and handy parking/adjacent pet-supplies convenience.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few concerns were raised. Some felt prices were high, even with a membership program, and there were isolated complaints about diagnostic accuracy/professionalism and occasionally curt service. One reviewer reported a poor experience trying to cancel the membership plan (citing rude communication), and another noted parking can be tight at times. These negatives were rare compared with the many strong recommendations.
🏥Clinic Specialties
- Preventive care and vaccinations
- Routine surgery
- Internal medicine and complex diagnostics (e.g. Addison’s disease)
- End-of-life and euthanasia support
- Low-stress handling for anxious and rescue pets
- Emergency and urgent triage (including tick-affected strays)
🏷️Keywords
#compassionateCare#clearCommunication#gentleWithAnxiousPets#knowledgeableVets#thoroughExplanations#followUpCalls#emergencyHelp#valueMembershipPlan#acceptsZipPay#pricingConcerns#occasionalRudeness#diagnosticAccuracy#convenientParking#petbarnConnection#quickAppointments#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Ask about the Healthy Pets Plus membership to save on routine care, but confirm contract terms and the cancellation policy before signing up.
- Parking can be tight at busy times; use the shared Riverlink carpark and the clinic’s drop‑off bay for convenience.
- Let the team know if your pet is shy, anxious or a rescue—staff are patient and can tailor a low‑stress visit.
- Discuss treatment options and costs upfront; reviewers noted vets explain choices, avoid unnecessary expense, and the clinic accepts Zip Pay.
- Book ahead to secure quick appointments, and expect a follow-up call after visits to check on your pet.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Underground Parking Entrance/Exit
137mNorth Ipswich QLD 4305, Australia
Underground Parking Entrance/Exit
245mNorth Ipswich QLD 4305, Australia
Nicholas Street Precinct Carpark
342m9QQ5+9P, Ipswich QLD 4305, Australia
Ipswich Council Car Park
369mWoodend QLD 4305, Australia
Ipswich
374m19 Bell St, Ipswich QLD 4305, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Ipswich is at Shop BG2 Ipswich Riverlink, Ipswich QLD 4305, in the suburb of North Ipswich. It’s about a 6‑minute walk from Ipswich train station (train), and around 17 minutes from East Ipswich station. If you’re driving, use the Riverlink underground parking entrances about 2–3 minutes’ walk away, or the Nicholas Street Precinct Carpark about 4 minutes’ walk.
They’re open Monday to Friday, 8:00 am to 6:00 pm, and closed on Saturday and Sunday.
Call (07) 3073 6709. You can also visit their website for more information: https://www.greencrossvets.com.au/vets/ipswich/
You can book by calling the clinic or visiting their website to request an appointment. For urgent concerns, call ahead so the team can triage your pet on arrival.
Veterinary fees in Australia aren’t regulated and there’s no government‑published fee schedule, and Medicare doesn’t cover pets, so consultation costs vary by clinic and by case. Call the clinic for a current quote, and if your pet needs a procedure, ask for an itemised written estimate. Note that after‑hours emergency hospitals typically charge higher fees than daytime clinics. Pet insurance and payment‑plan options may help with costs—ask what’s available for your situation.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). This clinic also accepts Zip Pay for eligible bills. Payment options can vary, so call ahead to confirm what’s available on the day.
The clinic provides urgent triage and emergency help during opening hours (weekdays 8:00 am–6:00 pm) but is closed after hours and on weekends; for emergencies outside these times, contact a 24/7 emergency vet in your area.
Yes—use the Riverlink underground parking entrances about 2–3 minutes’ walk away, or Nicholas Street Precinct Carpark about 4 minutes’ walk. At busy times parking can be tight; there’s also a convenient drop‑off bay at the clinic for quick pick‑ups and drop‑offs.
Services highlighted by owners include preventive care and vaccinations, routine surgery, internal medicine and complex diagnostics (e.g. Addison’s disease), end‑of‑life and euthanasia support, low‑stress handling for shy, anxious and rescue pets, and urgent triage for emergencies (including tick‑affected strays).
Reviews are very positive, averaging 4.7/5 from 82 reviews, praising the friendly, compassionate team, clear explanations, careful follow‑ups, value‑focused advice and quick appointments; a few mentioned higher pricing, occasional communication issues, and that parking can be tight at peak times.
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Last updated: 30 June 2026