308 reviews
736 Gympie Road, Lawnton QLD 4501
#compassionateCare#gentleWithAnxiousPets#clearCommunication+13
Greencross Vets Lawnton
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s warm, compassionate manner and the way they treat pets like family. Many cite thorough care and good outcomes across surgeries, dentals, skin and ear issues, and urgent squeeze‑ins, with several noting thoughtful follow‑up calls. Reviewers also highlight gentle, low‑stress handling and clear explanations, and a number of long‑term clients say they wouldn’t go elsewhere.
💬Common Feedback & Suggestions
While reviews are strongly positive overall, a few owners raised concerns about price transparency and value, including medication mark‑ups, lack of discounts, and one claim of being steered toward unnecessary surgery. Several mentioned communication and access issues such as unanswered phones, rescheduled bookings, and admin mix‑ups. A small number felt unwelcome or pressured to buy products, and there were isolated cleanliness lapses (e.g., an unclean bench and a missed mess in a consult room).
🏥Clinic Specialties
- Dentistry and dental extractions
- Soft‑tissue surgery and desexing
- Dermatology and ear disease care
- Emergency and urgent fit‑ins
- End‑of‑life and euthanasia support
- Exotic and avian triage (injured lorikeet)
🏷️Keywords
#compassionateCare#friendlyStaff#gentleHandling#thoroughExplanations#followUpCalls#skilledSurgery#dentalCare#emergencyFitIns#longTermClients#fairValuePlans#pricingConcerns#upsellingPressure#communicationIssues#phoneDifficulties#schedulingChanges#cleanlinessIssues
Overall Ratings
🐾Tips for Pet Owners
- If you’re cost‑conscious, ask about Healthy Pets Plus and any cost‑saving options the team can suggest before your visit.
- Request an itemised estimate and discuss prescription options up front if you prefer to source certain medications elsewhere.
- Book ahead and reconfirm your appointment; if you can’t get through by phone and it’s urgent, note they have squeezed in emergencies before.
- Let staff know if your pet is anxious—reviewers found the team patient, gentle and non‑judgemental; bringing favourite treats can help.
- There’s plenty of parking and a pet store next door, so you can pick up supplies after your consult.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜13:30 | |||||||
| 08:30〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Lawnton is at 640 Gympie Road, Lawnton QLD 4501. It’s about an 8‑minute walk from Bray Park train station (train), or around 17 minutes from Lawnton railway station (train). Street parking is typically available nearby—check local signage before you park.
Opening hours are Monday–Friday 8:30 am–6:00 pm and Saturday 8:30 am–1:30 pm; Sunday closed.
Call (07) 3487 0603 or visit their website: https://www.greencrossvets.com.au/vets/lawnton/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=lawnton
Call the clinic to arrange an appointment, or visit their website to enquire or check booking options. If your pet is unwell, reviews note they’ve squeezed in urgent cases during opening hours; it’s wise to book ahead and reconfirm your slot.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and by your pet’s needs, and Medicare does not cover pets. For the current consult fee, call the clinic, and for any procedure ask for an itemised written estimate. If you have pet insurance, ask about claiming options, and if you need flexibility, enquire about any payment‑plan choices available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic accepts on the day.
Services highlighted include dentistry and dental extractions; soft‑tissue surgery and desexing; dermatology and ear disease care; end‑of‑life and euthanasia support; urgent same‑day fit‑ins; and limited triage for some exotic and avian cases.
They’re rated 4.5/5.0 from about 200 reviews. Owners praise the warm, compassionate team, gentle handling, thorough care with clear explanations and follow‑up calls; some feedback mentions price transparency/value concerns, occasional phone or booking mix‑ups, and isolated cleanliness lapses.
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Last updated: 30 June 2026