20 reviews
65 barkly st benalla vic 3672
#compassionateCare#skilledSurgeons#clearCommunication+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness and compassion alongside strong clinical skill. Multiple reviews highlight successful outcomes in complex cases (e.g., tumour removal with clear margins and a kitten’s jaw reconstruction), swift diagnosis and treatment in emergencies, and attentive, thorough care. People also noted the clinic’s ability to look after a range of animals and valued friendly staff who listen and follow through.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with just a few concerns raised. One owner reported a serious misdiagnosis (kidney disease later found to be cancer) and felt there was insufficient follow‑up, while another was upset about a large, misquoted desexing bill, limited contact with the vet, and uncertainty about microchipping/tattoos. A couple of comments touched on pricing—some found care affordable or fair, while one noted medication was a bit pricey but understandable.
🏥Clinic Specialties
- Mixed animal practice (dogs, cats and cattle)
- Emergency and same-day care
- Soft-tissue surgery and tumour removals
- Jaw reconstruction and oral surgery
- Desexing and routine surgery
- Senior pet chronic disease management
🏷️Keywords
#compassionateCare#skilledVets#successfulSurgeries#emergencyAvailability#extendedHours#mixedAnimalPractice#friendlyStaff#listensAndExplains#attentionToDetail#sameDayAppointments#valueForMoney#pricingConcerns#misdiagnosisConcern#helpfulNurses#responsiveAftercare
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—several reviewers were seen the same day and mentioned extended opening hours.
- Ask for an itemised estimate before procedures to avoid surprises and confirm what’s included (e.g., vaccinations, microchipping, desexing tattoos).
- If your pet has surgery, keep in touch with the clinic—reviewers say the team welcomes calls and is quick to help with post‑op concerns like loose stitches.
- Discuss the diagnostic plan and follow‑up schedule clearly, especially for complex or evolving conditions.
- Bring any prior records or treatment history so the vets can assess your pet thoroughly and build on past care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kate Hazeldene Veterinary Services is in Benalla VIC 3672. There isn’t a train or light-rail station within easy walking distance, so driving is usually best; street parking is typically available nearby—check local signage. Alternatively, use Google Maps to find the nearest bus route and walking directions.
They’re open Monday to Friday, 8:30 am–5:30 pm, and closed on weekends. For urgent issues outside these times, call ahead to ask about availability and advice.
You can contact Kate Hazeldene Veterinary Services on (03) 5762 6168. Their website is https://www.barklystreetvets.com.au/ for clinic information.
To book an appointment, call the clinic to arrange a suitable time. For urgent problems, call ahead so the team can triage and advise; you can also visit their website for general information before your visit.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, and Medicare does not cover pets. Call the clinic for a current consultation quote, and ask for an itemised written estimate for any procedures or surgery. If you need after‑hours or emergency care, fees are typically higher. Pet insurance and third‑party payment plans are common in Australia, but availability and any gap claims depend on the clinic and your policy.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
Yes—emergency and same‑day care are noted among their services, with reviewers describing swift diagnosis and treatment in urgent cases. Call ahead to confirm current availability, how after‑hours cases are handled, and any additional fees.
Yes—street parking is typically available near the clinic in Benalla. Check local signage and allow a few extra minutes at busy times.
They’re a mixed‑animal practice caring for dogs, cats and cattle, and services noted include emergency and same‑day care, soft‑tissue surgery and tumour removals, jaw reconstruction and oral surgery, desexing and routine surgery, and senior‑pet chronic disease management. If you have a specific procedure in mind, call to enquire about availability and scheduling.
Pet owners rate the clinic 4.5/5.0 from 20 reviews, praising kind, compassionate staff, strong clinical skills and successful outcomes in complex cases. Reviews highlight swift emergency care, attentive follow‑through and helpful nurses, while a small number mention concerns about a misdiagnosis and a misquoted desexing bill or medication costs.
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Last updated: 10 July 2026